Swoon

Visuals Manager

Swoon

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • About SwoonSwoon was founded in 2012 to create distinctive designs that owners will want to keep forever, setting a lofty goal of sparking home obsession everywhere.We design original pieces in-house, utilising an innovative NPD process to quickly discover the next trend. Our testing platform ensures designs sell online at their intended price, while our data-led approach exponentially grows sales within product families. Our business model eliminates expensive overheads such as shops and overstocked warehouses, keeping our prices affordable.
  • The RoleThe Visuals Manager is the strategic guardian of Swoon’s visual identity. You are responsible for the end-to-end management of six core content workflows, ensuring every asset: from studio photography to cutting-edge CGI: is aspirational, on-brand, and delivered with clinical efficiency.
  • You will act as the direct manager for our production hub in India, consisting of a Photographer and a Retoucher, while also managing external CGI and AI partners. Your role is to set the standards, manage these resources, and innovate our production methods to ensure Swoon remains a market leader in aesthetic excellence.

Requirements

  • 1. Photography (Indian Factory Production)
  • - Managing the India-based Photographer to capture raw assets at the point of manufacture.
  • - Defining shot lists, lighting templates, and composition guides to ensure factory-level photography meets brand standards.
  • 2. Post-Production (Retouching)
  • - Ensuring we have the correct level of resource for retouching through a dedicated person or overflow company.
  • - Acting as the final sign-off for colour accuracy and shadow consistency across hundreds of products.
  • 3. CGI & 3D Visualisation (External Partner Management)
  • - Writing technical and creative briefs for our external CGI partners to initiate new product builds.
  • - Rigorously auditing 3D mesh models for anatomical accuracy and signing off digital fabric textures to ensure they perfectly replicate our physical upholstery swatches.
  • - Managing over 100 fabric and leg combinations to ensure every Made-to-Order variant is rendered accurately.
  • 4. Technical Assets (Dimension Drawings)
  • - Overseeing the creation of 2D line drawings and technical schematics.
  • - Ensuring every product page contains accurate, easy-to-read dimensions that assist the customer purchase journey and reduce returns.
  • 5. Partner Assets (Wholesale Distribution)
  • - Creating asset packs for major partners including John Lewis, Next, and M&S.
  • - Managing specific retailer requirements, such as ratios, naming conventions, and backgrounds, without compromising Swoon’s core aesthetic.
  • 6. AI & New Format Innovation
  • - Leading the transition to AI-generated lifestyle content, ensuring every product has an aspirational in-room shot.
  • - Auditing AI outputs to ensure product accuracy and that lighting, perspective, and brand styling remain authentic and high-end.
  • - Testing new formats including comfort videos, walk-around videos, and movement videos to showcase the product.
  • 7. Digital Asset Management
  • - Managing the storage and back up of image assets.
  • - Ensuring consistency with naming conventions and filing for easy access by the wider team.
  • - Automate mapping of millions of image assets from the DAM to PIM to popular the website.
Benefits
  • Upbeat, ambitious, and collaborative – that’s us. We’re a lean team of 25, so if you relish responsibility and like to impact an outcome, we’re the place for you.
  • We’ve made flexible working permanent. Right now, the team works from home, but we’re open to what people might need in the future. We hold regular workshops in London; if the team wants to get together in a co-working space, that’s fine, too.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
photographypost-productionretouchingCGI3D visualizationtechnical drawingdimension drawingsdigital asset managementAI-generated contentproduct rendering
Soft Skills
managementleadershipinnovationauditingcommunicationorganizationattention to detailstrategic thinkingcollaborationcreativity