Senior People Operations Specialist
Swish Analytics
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $80,000 - $115,000 per year
Job Level
About the role
- Lead the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees.
- Partner with the Talent Acquisition team to support the hiring process.
- Analyze HR metrics and prepare reports to support management decision-making regarding staffing, turnover, and cost analysis.
- Manage and execute the end-to-end payroll process for all US and international employees (including contractors) using our current payroll systems.
- Ensure accurate and timely processing of salaries, deductions, taxes, and statutory contributions, adhering to local, state, federal, and international regulations.
- Administer US benefit programs (health, dental, 401k) and coordinate with international PEOs/partners for global benefits management.
- Maintain meticulous employee records, ensuring data integrity and compliance across all HR systems.
- Serve as the primary internal resource for HR compliance, staying current on all relevant US labor laws (federal and state) and international employment legislation.
- Oversee the administration of all legally mandated employee training and reporting requirements.
- Update HR policies and employee handbooks for US and international offices, ensuring they are culturally relevant and legally compliant.
- Awareness and support mediating and resolving disputes, disagreements, and conflicts between employees, or between employees and management.
- Support fair, consistent, and legally compliant application of the company's disciplinary procedures, up to and including termination.
- Support the process for employees to raise concerns, complaints, or grievances and ensure they are thoroughly investigated and addressed.
- Serve as the expert resource for managers and employees regarding the company handbook, policies, and procedures (e.g., code of conduct, anti-harassment, PTO, etc.).
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 5+ years of progressive HR experience, with at least 2 years in a Senior HR Generalist capacity.
- Proven experience managing multi-state US payroll (CA, NY, etc.) and international payroll/HR administration (e.g., Canada, UK, Europe, etc.).
- Solid working knowledge of key HR disciplines: benefits, US/international labor law, employee relations, and performance management.
- Proficiency with HRIS/Payroll systems Gusto, Deel, Pebl (or similar) and Google Workspace.
- Strong Excel skills including pivot tables, data validation, as well as lookup and conditional functions.
- Professional certification (e.g., SHRM-SCP, SHRM-CP, PHR) is a plus.
- Experience with Lattice preferred.
Benefits
- US benefit programs (health, dental, 401k)
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll managementHR metrics analysisemployee relationsperformance managementbenefits administrationdata integritycompliancedispute resolutionemployee trainingHR policy development
Soft skills
leadershipcommunicationorganizational skillsproblem-solvingconflict resolutioninterpersonal skillsattention to detailadaptabilityteam collaborationdecision-making
Certifications
SHRM-SCPSHRM-CPPHR