Swish Analytics

People Operations

• Lead the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees.
• Partner with the Talent Acquisition team to support the hiring process.
• Analyze HR metrics and prepare reports to support management decision-making regarding staffing, turnover, and cost analysis.
• Manage and execute the end-to-end payroll process for all US and international employees (including contractors) using our current payroll systems.
• Ensure accurate and timely processing of salaries, deductions, taxes, and statutory contributions, adhering to local, state, federal, and international regulations.
• Administer US benefit programs (health, dental, 401k) and coordinate with international PEOs/partners for global benefits management.
• Maintain meticulous employee records, ensuring data integrity and compliance across all HR systems.
• Serve as the primary internal resource for HR compliance, staying current on all relevant US labor laws (federal and state) and international employment legislation.
• Oversee the administration of all legally mandated employee training and reporting requirements.
• Update HR policies and employee handbooks for US and international offices, ensuring they are culturally relevant and legally compliant.
• Awareness and support mediating and resolving disputes, disagreements, and conflicts between employees, or between employees and management.
• Support fair, consistent, and legally compliant application of the company's disciplinary procedures, up to and including termination.
• Support the process for employees to raise concerns, complaints, or grievances and ensure they are thoroughly investigated and addressed.
• Serve as the expert resource for managers and employees regarding the company handbook, policies, and procedures (e.g., code of conduct, anti-harassment, PTO, etc.).

Senior People Operations Specialist