SWAROVSKI

Account Manager

• Manage and grow national and military key accounts by maintaining strong knowledge of market offerings, pricing structures, and competitive positioning to drive retention and expansion.
• Maintain an updated sales funnel and support regular sales reviews.
• Track and analyze key account data to guide informed, account-specific decisions.
• Achieve sales targets and strategic objectives for assigned accounts.
• Continuously assess customer needs, ensuring high satisfaction and alignment with business standards.
• Follow up regularly on orders, collections, and customer feedback.
• Identify improvement areas and lead solution development in collaboration with internal teams.
• Demonstrate a strong entrepreneurial mindset, bringing a proactive, opportunity driven approach to managing and growing the market.

Key Account Manager, Clubs and Military

• Maintain and grow key accounts, monitor competitors, and ensure high customer satisfaction.
• Meet revenue and profitability targets, manage sales funnel, and track performance metrics.
• Identify new opportunities, acquire new accounts, and expand existing ones.
• Regular follow-ups, resolve issues, and lead solutions to improve sales outcomes.
• Implement sales strategies and support long-term account planning with leadership.
• Prepare proposals, pricing, and performance reports to guide decision-making.
• Work cross-functionally with customer support, resource management, architecture, and visual merchandising teams.
• Ensure excellent retail execution, including POS installations and merchandising standards.
• Stay updated on market trends, competitors, and best practices.
• Act with ownership and initiative to drive growth. Identify opportunities, adapt to changing markets, and innovate locally while aligning with global strategy.
• Build strong partnerships, navigate ambiguity, and remain resilient in complex environments.

Key Account Manager, Clubs and Military

Key Account Manager, Travel Retail