SWAROVSKI

Manager

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met
• Updating, maintaining and implementing processes/guidelines and providing feedback to global teams
• Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity
• Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover
• Securing delivery of the brand experience
• Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines
• Providing feedback loops and reviews on own and partner stores
• Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

District Manager

• Strive for excellence and go beyond in every customer interaction
• Build a loyal portfolio of existing and new customers
• Act as a role model, leading by example with passion and enthusiasm
• Support recruitment, coach and motivate the team to drive the business
• Support the implementation of the monthly service and sales plan, goals and targets
• Facilitate the on-boarding of New Starters, in-store

District Manager

Assistant Store Manager