SWARCO

Solutions Engineer

• Develop and maintain strategic relationships with transportation agencies, engineering consultants, regional stakeholders, and industry organizations.
• Identify, develop, and influence new business opportunities related to transportation management software, intelligent transportation systems, analytics, connected mobility, and multimodal transportation solutions.
• Serve as a trusted advisor to agency stakeholders by understanding operational challenges, organizational priorities, and long-term transportation goals.
• Lead strategic discussions regarding transportation modernization initiatives, operational improvements, software solutions, interoperability, and intelligent transportation technologies.
• Collaborate with internal sales, software engineering, and product teams to position SWARCO McCain solutions effectively within customer environments and procurement opportunities.
• Support proposal development efforts, technical presentations, workshops, demonstrations, grant support, and customer engagement activities.
• Represent SWARCO McCain at industry conferences, committee meetings, technical workshops, and transportation industry events.
• Develop relationships with key transportation industry influencers, consultants, and partner organizations to strengthen market presence and strategic opportunities.
• Provide market intelligence related to emerging industry trends, agency priorities, competitive positioning, and transportation technology initiatives.
• Communicate customer feedback, operational challenges, and evolving agency requirements to internal engineering and leadership teams to support continuous product improvement and strategic planning.
• Provide application guidance and recommend best-fit solutions based on customer requirements.
• Provide technical expertise, develop innovative application solutions, and support customers throughout the planning and funding process.

Business Development Manager, Software Solutions

General

• Preparing, issuing and managing customer quotations
• Monitoring outstanding quotations and following up with customers where required
• Processing customer purchase orders and raising supplier purchase orders
• Supporting the invoicing process to ensure timely and accurate billing
• Maintaining accurate records of quotations, orders and invoices
• Managing shared mailboxes and responding promptly to enquiries
• Updating CRM systems, databases, spreadsheets and reports
• Providing administrative support to the EVOLT and SWARCO Smart Charging Service Teams
• Assisting with engineer scheduling, travel arrangements and uniform administration
• Supporting communication between customers, suppliers, engineers and internal departments
• Identifying opportunities to improve processes and enhance service delivery

Service Quotes Coordinator

Engineer

• Serve as a critical bridge between domain Subject Matter Experts (SMEs) and the Central Software Engineering team.
• Elicit, analyze, and document business and operational needs.
• Transform business needs into structured, testable, and traceable system-level requirements.
• Conduct structured interviews and working sessions with SMEs to capture business needs.
• Author clear, concise, and testable system requirements, use cases, and user stories.
• Create and maintain requirement artifacts including System Requirement Specifications (SRS).
• Ensure requirements are traceable across the SDLC.
• Collaborate with UI/UX designers and software developers to clarify requirements and support implementation.
• Participate in Agile ceremonies such as backlog grooming and sprint planning.

Business Development Manager, Software Solutions

Service Quotes Coordinator

Systems Requirements Engineer