SVA - MFA Design for Social Innovation

Financial Aid Advisor

SVA - MFA Design for Social Innovation

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Advise students and parents on eligibility requirements for federal, state, and institutional aid
  • Review financial aid applications; perform needs analysis for undergraduate and graduate students
  • Assist students in estimating educational expenses, calculating needs, and preparing financial aid plans
  • Ensure compliance with financial aid policies, procedures, and regulations when reviewing applications
  • Interact with college offices and outside entities to resolve conflicts, expedite processing, and access information
  • Process applications, administer, and manage all financial aid programs, including Federal, State, and Institutional aid programs
  • Perform Loan Entrance and Exit Counseling
  • Federal Pell Grant and SEOG Grant reconciliation
  • Work Study Reconciliation, including processing time sheets
  • New York State TAP Grant Reconciliation
  • Reconcile federal student loan proceeds
  • Certify private education loans
  • Perform application verification, conflict resolution, and use professional judgment as needed
  • Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
  • Assist the director and associate director on special projects
  • Advise and assist support staff and student assistants when necessary
  • Work evening and weekend hours as necessary
  • Travel to meetings, training sessions, and conferences as required
  • Perform other job-related duties as assigned

Requirements

  • Associate’s degree required
  • Bachelor's degree preferred
  • 3-4 years of financial aid experience strongly preferred
  • Familiarity with Datatel software preferred
  • Knowledge of Title IV programs and regulations
  • Knowledge of all applicable financial aid regulations
  • Knowledge of Microsoft applications and computer skills
  • Skill in operating a personal computer and related equipment
  • Skill in effective verbal and written communication
  • Skill in handling multiple tasks, prioritizing and attention to detail
  • Ability to multitask and work independently
  • Ability to implement quality customer service strategies
  • Ability to provide customer service
  • Ability to train others
  • Ability to lead cross-functional and departmental project teams
  • Ability to develop and maintain knowledge in assigned specialized areas
  • Ability to conduct research, identifying and analyzing trends, including root cause analysis
  • Ability to work with frequent interruptions and changes in priorities
  • Ability to resolve problems or situations requiring the exercise of good judgment
  • Ability to establish and maintain good working relationships with students, employees and the public