Recruitment

• Serve as direct line of contact for staffed associates, delivering onboarding, post-placement coaching, support, and ongoing management
• Work cross-functionally with internal teams and act as key point of contact for clients and associates
• Ensure associates understand client expectations and have what they need to succeed; address issues and form improvement plans
• Establish and maintain strong working relationships with associates to monitor developments and responsibilities
• Identify tailored support or learning needs and coordinate accordingly; celebrate milestones and provide support
• Collaborate with departments to implement new systems, processes, and procedures relevant to associates and carry out special projects
• Review associate hours to remediate billing issues and manage overtime and leave claims using HR software
• Proactively manage rate discussions and support Finance and Commercial with invoices, payments, and SOW creation
• Maintain people and account records in a tracking database and stay knowledgeable of contractual and service agreement documents
• Build relationships with clients, gather feedback, facilitate resolutions, negotiate renewals and seek new business opportunities

Staffing Manager

Talent Acquisition – HR Manager

Talent Sourcer – C-level

Recruitment Researcher

Talent Acquisition Specialist II

Recruitment Administrator – EST Hours