HelloKindred

Product Designer

• Create user flows, wireframes, prototypes, and interaction specifications.
• Work closely with Service Designers to translate service blueprints into actionable UX experiences.
• Collaborate with BAs to ensure logic, dependencies, and requirements are reflected in the UI.
• Contribute to research, usability testing, and iteration.
• Work within established design principles, tooling, and team frameworks.
• Operate effectively within a pod environment, ideally with colleagues you’ve worked with previously.
• Evolve your work as project scopes and workstreams become fully defined.

UX Designer, Mid-Level

Digital Marketing

• Build and optimize customer journeys for lead generation and nurturing across digital touchpoints.
• Implement segmentation strategies and automation workflows to support lead conversion and progression through the funnel.
• Translate the communications strategy and brand value proposition into a robust, channel-specific content plan.
• Support the planning and scheduling of content across blogs, email, and social media with a focus on driving engagement and leads.
• Plan, build, and send monthly newsletters and nurture campaigns using HubSpot or Zoho.
• Manage the company’s LinkedIn presence, posting regularly and engaging with the community.
• Report on campaign performance across channels including LinkedIn, email, and website.

Digital Marketing Specialist – Mid-level

Recruitment

• We are looking for a Staffing Manager to serve as the direct line of contact for staffed associates, responsible for delivering all aspects of onboarding, post-placement coaching, support, and ongoing management.
• This role requires working cross-functionally with internal teams and acting as a key point of contact for both clients and associates.
• Associates will look to you to ensure they have everything needed to succeed and enjoy a rewarding professional experience.
• Internal stakeholders will rely on you to uphold a high standard of service and ensure both associates and clients experience a partnership that is supportive, responsive, and exceeds expectations.
• This position will operate during standard South Africa hours (SAST/GMT) and is best suited to someone who enjoys structured collaboration and is passionate about people, process, and performance.

Staffing Manager

Medical writer

• Research, write, and revise original editorial content across multiple formats, ensuring scientific accuracy, correct grammar, and alignment with project briefs.
• Apply growing expertise in therapeutic areas to support clinical and strategic objectives.
• Perform accurate self-review and editing to ensure first-time quality and flag data inconsistencies for discussion.
• Tailor deliverables to client goals and product strategy.
• Demonstrate familiarity with a range of deliverables and the full project lifecycle.
• Apply industry-standard regulatory and ethical guidelines (e.g., GPP, ICMJE) to all content.
• Manage multiple concurrent projects efficiently, delivering high-quality work on time and within allocated hours.
• Demonstrate autonomy and accountability in project delivery, adapting approaches based on feedback.
• Maintain open, professional communication with team members and project leads, providing proactive updates.
• Collaborate effectively with cross-functional teams including Design, Editorial, and Studio.
• Take a proactive, professional approach to learning, development, and project ownership.
• Engage professionally with clients, authors, and external stakeholders via email, calls, and in-person interactions.
• Lead project-specific communications and provide proactive status updates.
• Build a trusted, reliable presence in client communications with growing independence.

Associate Medical Writer

Graphics Designer

• You'll be joining our existing design team, reporting directly to our Design Lead.
• Your days will be split between creating compelling marketing materials for HelloKindred's own brand and delivering exceptional design work for the clients we serve.
• Think everything from infographics and sales decks to brand campaigns and event materials—a healthy mix that keeps things interesting.
• You'll be the go-to person for turning complex business concepts into clear, visually engaging designs that resonate with professional audiences.
• Whether it's a white paper that needs to look polished or a LinkedIn campaign that needs to stop the scroll, you'll bring strategic thinking and creative execution to every project.

Senior Graphic Designer – Fixed-Term, 1 Year

Medical Writer

• Develop and implement design strategies that align with brand and business goals across all channels
• Lead concept development and execute high-quality design work across branding, marketing campaigns, digital assets, print collateral, and presentations
• Champion brand consistency and ensure all creative work aligns with visual guidelines and brand values
• Collaborate closely with marketing, content, and cross-functional teams to deliver design solutions that meet project objectives
• Manage multiple projects with competing deadlines while maintaining strong attention to detail and design excellence
• Provide guidance and feedback to junior designers, fostering growth and creative development
• Stay on top of design trends, tools, and technologies to keep creative work modern and relevant
• Mentor junior team members and help shape the visual identity of the organization

Senior Graphic Designer

• Serve as the direct line of contact for staffed associates for onboarding, post-placement coaching, support, and ongoing management
• Work cross-functionally with internal teams and act as key point of contact for clients and associates
• Ensure associates have everything needed to succeed and understand client expectations
• Address issues, questions, or concerns with associates and clients
• Assist associates in forming a plan to excel based on client feedback
• Establish and maintain strong working relationships with associates
• Identify areas for tailored support or learning and coordinate accordingly
• Contribute to a supportive community for associates through communications and celebrations
• Collaborate with departments to implement new systems and processes
• Identify growth opportunities and carry out special projects supporting business development
• Review associate hours to remediate billing issues and manage overtime claims and leave claims
• Maintain people and account records in a tracking database
• Coordinate with Finance, People Operations, Commercial to manage associate details and placement updates
• Review and create Statements of Work (SOWs) based on client needs
• Support Finance and Commercial teams to ensure timely invoices and payments
• Build relationships with clients, gather feedback, and manage associate performance and expectations
• Negotiate program renewals and change requests for placed associates
• Seek areas of new business with clients and share full-service capabilities

• Serve as direct line of contact for staffed associates, delivering onboarding, post-placement coaching, support, and ongoing management
• Work cross-functionally with internal teams and act as key point of contact for clients and associates
• Ensure associates understand client expectations and have what they need to succeed; address issues and form improvement plans
• Establish and maintain strong working relationships with associates to monitor developments and responsibilities
• Identify tailored support or learning needs and coordinate accordingly; celebrate milestones and provide support
• Collaborate with departments to implement new systems, processes, and procedures relevant to associates and carry out special projects
• Review associate hours to remediate billing issues and manage overtime and leave claims using HR software
• Proactively manage rate discussions and support Finance and Commercial with invoices, payments, and SOW creation
• Maintain people and account records in a tracking database and stay knowledgeable of contractual and service agreement documents
• Build relationships with clients, gather feedback, facilitate resolutions, negotiate renewals and seek new business opportunities

• Research, write, and revise original editorial scientific content across multiple formats, ensuring scientific accuracy, correct grammar, and alignment with project briefs
• Apply growing expertise in therapeutic areas to support clinical and strategic objectives and quickly assimilate complex information across unfamiliar therapy areas
• Perform accurate self-review and editing to ensure first-time quality and flag data inconsistencies for discussion
• Tailor deliverables to client goals and product strategy and apply industry-standard regulatory and ethical guidelines (e.g., GPP, ICMJE)
• Manage multiple concurrent projects efficiently, delivering high-quality work on time and within allocated hours
• Demonstrate autonomy and accountability in project delivery, adapting approaches based on feedback
• Maintain open, professional communication with team members and project leads, providing proactive updates and collaborating with cross-functional teams including Design, Editorial, and Studio
• Engage professionally with clients, authors, and external stakeholders via email, calls, and in-person interactions and lead project-specific communications
• Take a proactive, professional approach to learning, development, and project ownership

• Design and delivering high-impact PowerPoint presentations, proposal documents, and templates (Word, PDF, iPDF), ensuring they are visually compelling, brand compliant, and strategically aligned with sales and presales initiatives.
• Translate design briefs into creative concepts and visuals that support business proposals, RFPs, and client pitches across media formats.
• Collaborate closely with bid management, proposal authors, marketing, and creative services teams to understand objectives and deliver polished, on-brand materials.
• Manage multiple presentation and proposal projects concurrently, meeting tight deadlines without compromising quality or adherence to branding standards.
• Innovate and explore new design formats—including infographics, interactive PDFs, and templates—to enhance the visual impact and effectiveness of proposal materials.

UX Designer, Mid-Level

Digital Marketing Specialist – Mid-level

Staffing Manager

Associate Medical Writer

Senior Graphic Designer – Fixed-Term, 1 Year

Medical Writer

Senior Graphic Designer

Staffing Manager

Staffing Manager

Medical Writer

Senior Graphic Designer, PowerPoint/Pitch