Suvoda

Accountant

• Process and record vendor invoices across multiple entities, ensuring proper approvals, accurate coding, and timely payment processing.
• Manage Accounts Payable communications by monitoring AP mailboxes and responding to vendor inquiries in a professional and timely manner.
• Maintain accurate general ledger coding using historical transactions, budgets, and supporting.
• Perform payroll-related reconciliations, including reviewing employee expense submissions and ensuring alignment with payroll processing and company policy.
• Assist with cost accounting activities by tracking, recording, and analyzing operational costs and accruals across entities.
• Reconcile bank accounts and record daily banking activity for multiple entities; assist in preparing weekly payment reports.
• Maintain accurate records of accrued expenses and ensure proper documentation and support for all entries.
• Prepare and post journal entries and perform balance sheet reconciliations as part of the monthly close process.
• Support month-end close by ensuring transactions are accurately recorded in the general ledger and by assisting with variance analysis as needed.
• Investigate and resolve internal and external inquiries related to vendor balances, account discrepancies, and transaction details.
• Maintain vendor master records within the accounting system to ensure accuracy and compliance with internal controls.
• Ensure adherence to internal controls, accounting policies, and financial procedures to safeguard company assets.
• Assist with financial reporting and coordination with external accounting firms for international entities when required.
• Provide support during annual audits by preparing requested schedules, documentation, and reconciliations.
• Maintain organized financial documentation in accordance with company policies and audit requirements.
• Participate in process improvements, ad-hoc analysis, and special projects to enhance accounting operations.

Staff Accountant

Full-stack Engineer

• Design, develop, and support clinical trial software with emphasis on patient safety and integrity of clinical study data
• Review product requirements and verify that all requirements can be implemented
• Assist with the creation of technical design and implementation documentation
• Design and code software applications and fix defects
• Provide unit testing coverage for delivered code
• Work with others to ensure timely delivery of high-quality code
• Manage software deployment into all environments and complete all required documentation
• Assist support team with troubleshooting and resolution of production issues
• Manage a group of developers
• Oversee and coordinate all development tasks of the group
• Serve as main point of contact for all development-related requests and questions for the group
• Provide continued mentorship and support for group members
• Work with the group to provide task estimates
• Ensure on-time delivery of high-quality work
• Perform other related duties as required

Lead Software Developer

Customer Support

• Manages travel and transportation budget for trial participants
• Participates in discussions with vendors and internal team members regarding trial participant requirements
• Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
• Promptly responds to all inquiries of the trial participants and hospital/clinical staff
• Contributes to managing projects to profitable level through efficient work process
• Acts as point of contact for patient communication regarding air, hotel and ground accommodations
• Maintains accurate data including setting up databases and transferring data between internal operating systems
• Aids in producing reports as required
• Works with Global Study Manager to outline needs and requests of clients and patients
• Contributes to managing projects to profitable level through efficient work process

Travel & Customer Service Coordinator

SDET

• Ensure the correct functioning of clinical trial software with emphasis on patient safety and integrity of clinical study data
• Review product requirements and verify that requirements are clear, consistent, and testable
• Develop validation plans according to a risk-based testing methodology
• Set up testing environment and prepare testing data
• Author and execute test scripts, document defects, and track resolutions
• Work with others to ensure timely delivery of high-quality code
• Assist with software deployment into all environments and complete all required documentation
• Assist support team with investigation of production issues
• Automate test scripts using industry-standard tools
• Perform other related duties as required

Software Test Engineer

• Design, develop, and support clinical trial software with emphasis on patient safety and integrity of clinical study data
• Review product requirements and verify that all requirements can be implemented
• Assist with the creation of technical design and implementation documentation
• Design and code software applications and fix defects
• Provide unit testing coverage for delivered code
• Work with others to ensure timely delivery of high-quality code
• Manage software deployment into all environments and complete all required documentation
• Assist support team with troubleshooting and resolution of production issues
• Perform other related duties as required

Senior Software Engineer

Human Resources

• Act as the main point of contact for all employee relations matters in Romania, handling cases with professionalism and confidentiality.
• Manage a wide range of employee relations issues, including performance and disciplinary actions, grievances, misconduct, and terminations, ensuring fairness and respect for all involved.
• Lead and facilitate complex investigations, ensuring outcomes are legally compliant and reflect our organizational values.
• Provide expert guidance during organizational change, supporting transparent and legally compliant processes.
• Serve as the go-to expert on Romanian labor law, offering business-focused advice to HR and leadership teams.
• Ensure that employee relations practices are compliant with local labor laws and consistently applied across the organization.
• Collaborate with legal counsel on high-risk or complex cases, ensuring best practices are followed.
• Partner with HR Business Partners to help leaders address employee relations matters effectively.
• Work closely with the Talent & Culture team to integrate employee relations practices with performance management frameworks, policies, and employee experience initiatives.
• Contribute to ER training programs, helping managers navigate difficult conversations and handle performance management and disciplinary processes.
• Keep accurate and confidential records of all employee relations cases.
• Provide valuable insights and trend reports to People leadership, helping drive informed decision-making.
• Support audits and internal reviews related to employment practices.

Employee Relations Specialist

Product Manager

• Create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
• Lead collaboration, facilitate sprint activities, and create and communicate requirements artifacts that translate business needs into executable requirements
• Ensures clear and comprehensive product documentation, including owning and updating reporting functional specifications
• Empowered to make decisions and actively advises delivery teams
• Perform and support end user release management and training
• Supports globally based Business Analysts and assist with the elaboration of epics into user stories
• Utilize project tracking tools to maintain and update project information (e.g., Jira).
• Collaborate with the Product Manager to identify and document the product vision, strategy, and project scope.
• Serve as Subject Matter Expert, provide support for the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities
• Utilize solid analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements
• Provide regular updates to stakeholders, Leadership, and Product Managers as needed
• Mentor and coordinate with other Product Owners on strategies across areas of expertise; ensure that they are supported and coached when taking on assignments in new line of business, new level of project complexity, new project delivery methodology, joining the team, and transition plans are in place for swapping resources in in-flight projects
• Work with Product Managers to analyzing product management tool data and JIRA to identify trends, patterns, quick enhancements, gaps and prioritize accordingly
• Keep abreast with Agile/Scrum best practices and new trends
• Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Reporting and Analytics Product Owner

Designer

• Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management
• Design the IRT solution to meet the study requirements based on the clinical protocol
• Consult with clients to best understand their business requirements and act as a trusted advisor
• Accurately and completely document all requirements in the specification template(s)
• Lead the internal team review of the draft specifications
• Lead the client review of the IRT specifications and supporting documents
• Responsible for the UAT plan, test scripts, and coordinate all required data setup for client UAT
• Primary point of contact for design questions during the system build process
• Lead client UAT of the IRT system
• Support any re-design of the IRT system or implementation of new features
• Identify and assist with the implementation of process improvements for the services department
• Assist the product team with the design and development of new features

Design Consultant

Project Manager

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
• Support the Services Delivery project team in:
• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
• Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
• Accurately and completely documenting all requirements and participating in internal and external specification review meetings
• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
• Managing the cross-functional project team’s schedule and task assignments
• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
• Providing protocol-specific support to the client and support team after go-live
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
• Provide system training to end-users using in-person meetings, web meetings, and user manuals
• Provide telephone and email support to system users globally
• Travel to client sites to attend meetings and conduct user training sessions
• Perform other related duties as required

Associate Project Manager

Implementation Specialist

• Review and interpret global client documentation of payable activities (contracts, budgets, amendments, ICFs, and/or Greenphire-driven templates)
• Identify areas of quality risk and/or need in pursuit of a best-in-class client, site, and patient experience
• Apply best practices to extract and configure client data into payable activities from source document(s)
• Collaborate and communicate with business partners to verify interpretation of payable activities
• Adhere to auditing and monitoring checklists and procedures
• Adhere to both internal KPIs and client-driven SLAs
• Participate in internal and external calls regarding study implementation and complex configuration issues/needs; consult with clients and Client Delivery colleagues to achieve resolution and adhere to best practice
• Contribute to internal process documents to ensure study configurations are consistent and following best practices
• Partner with Product & IT teams to identify areas of enhancement across platforms
• Support Client Delivery in establishing and maintaining positive client relationships
• Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Analyst

• Ensure activities and deliverables are performed during the software development process as required by Suvoda procedures with little to no supervision and/or support from members of the Quality Control team
• Identify issues during the development of a Suvoda product (or delivery of a Suvoda service) before it is released and ensure that they are reported as per effective procedures
• Release Suvoda products and systems through the various phases of development
• Review and approve SDLC and validation deliverables
• Work with delivery teams, system owners or other stakeholders from the Compliance and Quality team to perform corrections and corrective actions, when necessary
• Perform in process verifications in accordance with Suvoda procedures
• Participate in the planning and execution of internal IT validation projects, including external party software validation and migration projects
• Support the onboarding and qualification of 3rd Party Vendors, as necessary, in accordance with internal procedures
• Identify and participate in process improvements projects, if and when required
• Act as a Subject Matter Expert (SME) in areas where expertise has been established, if and when required
• Author/review QMS documents, if and when required, with supervision and/or support from members of the Quality Control team
• Review deviations from Suvoda’s procedures with supervision and/or support from members of the Quality Control team

Senior Quality Control Analyst

Software Engineer

Senior Software Developer II – Product Development

Software Test Engineer, Group Lead

Backend Engineer

• Liaise with Services, Product, and Support to investigate production issues/requests
• Propose and implement short term solutions for applications when applicable
• Take ownership of production issues and drive escalations
• Research and resolve issues using critical and logical thinking, ensuring financial data integrity
• Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment
• Manage priorities through ticketing system
• Assist in documentation of technical work instruction
• Recommend continuous improvement of operational and technical efficiencies
• Coordinate with Engineering and Product teams on future enhancements and capabilities
• Ability to understand Suvoda products, technical capabilities, and custom solutions
• Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Staff Accountant

Lead Software Developer

Travel & Customer Service Coordinator

Travel & Customer Service Coordinator

Software Test Engineer

Senior Software Engineer

Employee Relations Specialist

Reporting and Analytics Product Owner

Design Consultant

Associate Project Manager

Implementation Specialist

Senior Quality Control Analyst

Senior Software Developer II – Product Development

Software Test Engineer, Group Lead

Technical Support Analyst, Python – Second Shift