Community Relations Manager
Sutter Health
full-time
Posted on:
Location Type: Hybrid
Location: Oakland • California • United States
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Salary
💰 $130,416 - $195,624 per year
About the role
- Represent the company at local neighborhood meetings, town halls, and community forums to ensure open communication and understanding of local needs and concerns
- Build and nurture relationships with community leaders, residents, and local organizations to create a positive rapport and enhance the company’s presence in the community
- Actively listen to community concerns and provide feedback to ensure the company is responsive and addresses neighborhood issues effectively
- Identify opportunities to engage in community-driven initiatives, events, and partnerships that align with the company’s values, mission, and long-term objectives
- Work closely with internal teams to develop and execute community engagement strategies that support the company’s overall goals
- Serve as the primary point of contact for neighborhood-related inquiries and concerns, ensuring timely, respectful resolution of issues
- Coordinate and participate in community outreach programs, volunteer opportunities, and other company-sponsored events to strengthen our company’s relationship with the local community
- Track and report on neighborhood concerns, community engagement activities, and the effectiveness of our outreach efforts to ensure alignment with company objectives
- Develop and distribute communication materials, such as newsletters, social media posts, and flyers, to keep the community informed about the company’s initiatives, updates, and opportunities for involvement
- Monitor local issues, trends, and public sentiment to provide valuable insights to senior leadership on how the company can better serve the community and enhance its impact
- Collaborate closely with government affairs partners to ensure community relations efforts are aligned with policy and regulatory considerations.
Requirements
- Equivalent experience will be accepted in lieu of the required degree or diploma
- Bachelor's: Healthcare Administration, Public Administration, Public Health, Public Policy, or related field
- 8 years recent relevant experience
- Working knowledge of the strategic planning process
- Demonstrated knowledge of working with volunteer community groups
- Significant understanding of community-based organizations, local and statewide foundations, and government agencies
- Proficient in Microsoft Excel, Outlook, PowerPoint, and Word
- Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner
- Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts
- Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction
- Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations
- Negotiate or exchange ideas, information, and opinions with others to formulate policies and programs and/or to arrive jointly at decisions, conclusions, or solutions.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic planningcommunity engagementcommunity outreachvolunteer managementcommunication materials developmentreporting and trackingpublic sentiment analysis
Soft Skills
active listeningrelationship buildingproblem resolutionprioritizationverbal communicationwritten communicationpresentation skillsnegotiationcollaboration