Regional Account Manager
Surefox North America
full-time
Posted on:
Location Type: Hybrid
Location: Sunnyvale • California • United States
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Salary
💰 $151,750 per year
About the role
- Serve as a key point of contact for assigned clients, ensuring consistent communication and exceptional service delivery
- Support regular client meetings, service reviews, and check-ins to discuss performance, issues, and upcoming needs
- Identify opportunities to expand services, enhance contract value, or introduce additional support solutions
- Ensure internal teams understand client expectations and priorities
- Track client issues, document escalations, and ensure timely resolution in cooperation with Operations
Requirements
- Must be eligible for employment within the United States
- Must be able to pass an extensive background check and drug screening
- Knowledge of state labor law
- Experience in security, staffing, protective services, or executive protection
- Experience managing multi-site or regional accounts
- Experience supporting renewals, expansions, or strategic account growth
- Data analysis capabilities for reviewing KPIs and preparing reports
- 5+ years of work experience in project management, program management, or equivalent director role
- Must be willing to travel as necessary
- Strong problem-solving skills and analytical abilities
- Must be proficient with Microsoft Office and Google Suite applications
Benefits
- Opportunity to work remotely from your home of record
- Supportive and diverse work environment
- Exposure to seasoned security and intelligence professionals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisproject managementprogram managementKPI reviewreport preparation
Soft Skills
communicationproblem-solvinganalytical abilitiesclient relationship management