Surefox North America

Security Engineer

• Conduct yourself in a professional manner while communicating with management and team members.
• Conduct briefing and debriefing for any upcoming and off-going shifts during your scheduled shift.
• Coordinate with any additional supervisors from Surefox and other security teams to ensure that all information, both Area and Site-specific, is being reviewed with all officers.
• Ensure all post equipment is signed out to the correct officers prior to them going to post and that all equipment is signed back in before the departure of each officer.
• Conduct inspections of the equipment upon check out and check-in.
• Ensure that officers have the necessary information available to them to be able to perform their essential duties/roles.
• Ensure team members have access to the designated payroll system and can properly manage their times and breaks throughout the day, as well as have access to the following items on their work phone for their assigned post:
• Post Orders & Standard Operating Procedure (SOPs)
• Pass Down Logs
• BOLO Deck
• Metrics Recorder
• Sitrep
• Breaker Schedule (if necessary)
• Ping (if necessary)
• Other GSuite or program approved apps required to fulfill daily duties.
• Ensure employee break schedules are maintained in compliance with federal and state regulations.
• Ensure all Resilience Officers assigned to your site are not having issues with their break schedule or falling behind their no later than (NLT) time frames.
• Coordinate any deployment changes necessary to ensure that Surefox is maximizing its footprint and can effectively cover all duties and roles assigned to Surefox.
• Respond to all incidents and assume incident command as necessary
• Document any changes in posture through whatever written means have been provided to you by your leadership.
• Confirm with your immediate supervisor/manager any changes you are going to make before implementing to ensure that they will not affect pay rates, shift lengths, or breaks.
• Update coverage for each shift via email to as required.
• Manage any call-offs, late arrivals, no-shows, or other attendance issues that need to be filled out on the Discrepancy Sheet for management visibility.
• Serve as the program training coordinator as needed for ROSPATs, on-the-job training (OJT), and other scenarios in support of the training department.
• Conduct routine post-checks and training on-site.
• Be prepared to cover open posts as needed.
• Execute “Time Off Request” (TOR) process regarding the amount of notice required for each policy and submit a TOR form for the requesting officer.
• Instruct and advise team members on what additional steps may be required, such as submitting documentation for requesting leave, and notify them if their request has been approved or denied once the scheduling has made the decision.
• Receive and escalate cross-departmental matters such as:
• Payroll
• Scheduling
• Military Leave / Orders
• Scheduling Conflicts
• Uniform
• Deficiencies
• Harassment / Bullying
• Counselings
• All other CCIRs are dictated by program leadership
• Ensure employee professional and personal development through the Surefox Counseling Program.

Security Officer Supervisor

• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
• Track and report on program performance assurance and compliance requirements within the provided guidelines
• Manage/monitor surveillance equipment and access points
• Maintain a log of all activity occurring at the residence
• Screen all incoming mail
• Perform security patrols of designated areas on foot and/or by vehicle while monitoring access
• Watch for unusual activity and respond immediately and safely to emergency situations on-site
• Contact the police or fire department if and when there is an emergency
• Permit authorized persons to enter property and monitor entrances and exits
• Observe departing personnel to protect against theft of company and/or client property
• Prepare reports on accidents, incidents and suspicious activities
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
• Attend project meetings upon request to assess the security implications of proposed changes
• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy
• Be responsible for client and family safety, as well as safeguarding client assets
• Conduct ongoing threat, risk, and vulnerability assessments
• Operate motor vehicles in a safe and legal manner
• Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility
• Operate in a low profile, low footprint capacity
• Follow Residential Security Operating Procedures and Guidelines
• Comply with Surefox Policy and Procedures

Executive Protection Agent, Residential Security

Residential Security Agent

• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
• Track and report on program performance assurance and compliance requirements within the provided guidelines
• Manage/monitor surveillance equipment and access points
• Maintain a log of all activity occurring at the residence
• Perform security patrols of designated areas on foot and/or by vehicle while monitoring access
• Watch for unusual activity and respond immediately and safely to emergency situations on-site
• Contact the police or fire department if and when there is an emergency
• Permit authorized persons to enter the property and monitor entrances and exits
• Observe departing personnel to protect against theft of company and/or client property
• Prepare reports on accidents, incidents, and suspicious activities
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
• Attend project meetings upon request to assess the security implications of proposed changes
• Work independently and adapt to various work paces while always maintaining a high level of attentiveness and energy
• Be responsible for client and family safety, as well as safeguarding client assets
• Conduct ongoing threat, risk, and vulnerability assessments
• Operate motor vehicles in a safe and legal manner
• Maintain up-to-date knowledge of local emergency services, routes, and points of interest within a given area of responsibility
• Operate in a low profile, low footprint capacity
• Follow Residential Security Operating Procedures and Guidelines
• Comply with Surefox Policy and Procedures.

Vendor Security Agent

Events

• Perform security patrols in your assigned area to look for and deter suspicious or nefarious activity while operating on foot.
• Assist with access control operations, including verifying the proper ID and credentials of individuals attempting to access the client's facilities.
• Monitor entrances and exits to a given facility or site to ensure continued security and protection of the client's employees and property.
• Provide assistance to clients’ employees as needed and create a safe and friendly environment for visitors and clients in a professional manner.
• Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy.
• Respond to and assist immediately and safely with any emergencies on-site.
• Assist with preparing reports and statements as it pertains to accidents, incidents, and suspicious activities that may occur during your assigned shift.

Security Officer Supervisor

Executive Protection Agent, Residential Security

Residential Security Agent

Vendor Security Agent

Event Resilience Officer