Sur Global

Engineer

• Develop and maintain desktop applications for macOS and Windows, including integrations and embedded web components.
• Implement, debug, and optimize system-level code and UI features using Swift, Objective-C, and C# (with occasional C++).
• Build and maintain macOS components including system extensions, XPC, Endpoint Security, and Network Extensions.
• Develop Windows functionality using Win32 APIs, WPF, and modern .NET frameworks.
• Collaborate with cross-functional teams to deliver secure, testable, and production-ready features.
• Write and maintain clear technical documentation and architectural designs.
• Stay current with updates in macOS, Windows, and related ecosystems, especially in areas related to security and performance.

Senior Desktop Engineer

System Administrator

• Administer and manage Microsoft 365 environments, including licensing, user management, and application support.
• Own and maintain Entra ID (Azure AD), including identity, access, and security configurations.
• Build, configure, and manage Azure environments to support internal systems and development needs.
• Support DevOps workflows by enabling integrations with Microsoft Graph and related services.
• Utilize tools such as Graph Explorer and PnP PowerShell to automate and enhance system capabilities.
• Design and implement scalable solutions within the Microsoft ecosystem to support company growth.
• Monitor system performance, security, and reliability, proactively identifying and resolving issues.
• Collaborate with internal stakeholders to align platform capabilities with business needs.
• Document system architecture, configurations, and processes to ensure consistency and scalability.
• Provide guidance and recommendations on best practices across Microsoft platforms.
• Partner with leadership to continuously improve and evolve internal technology infrastructure.
• Other duties as assigned related to GCP.

Senior Systems Administrator

Product Manager

• Manage product builds end-to-end: run kickoff calls, gather requirements, define MVPs, and oversee delivery.
• Transform client ideas into clear product specs, wireframes, and UX flows.
• Assess technical feasibility and make smart tradeoff decisions between complexity, speed, and quality.
• Coordinate between clients, engineers, and AI systems to keep projects on track.
• Collect and prioritize client feedback to refine product iterations.
• Ensure clients feel supported and engaged throughout the build process.
• Contribute to improving tools, systems, and workflows as the company scales.

• Develop, review, and debug code running at the edge to optimize caching, localization, and device performance.
• Monitor client implementations to identify and resolve technical anomalies rapidly.
• Use browser DevTools, diagnostic tools, and internal APIs to analyze and correct latency or personalization challenges in real-time production environments.
• Serve as the primary technical contact for assigned merchant accounts, ensuring smooth communication and resolution of any engineering issues.
• Create documentation, tools, and processes that make onboarding and technical support more efficient.
• Provide insights to the product team based on field experience to guide feature enhancements and roadmap decisions.

Forward Deployed Engineer

Performance Marketing

• ● Monitor campaign performance and adjust strategies to improve conversions and return on ad spend.
• ● Analyze advertising data to identify gaps, trends, and optimization opportunities.
• ● Integrate campaign performance data with Google Analytics.
• ● Work with a variety of CRM and marketing technology platforms.
• ● Collaborate closely with account managers and conversion specialists in a pod structure.
• ● Manage multiple accounts simultaneously while maintaining strong organization and attention to detail.
• ● Test new strategies, tools, and AI driven solutions to improve campaign performance.

Paid Media Specialist

Account Executive

• Managing inbound leads and moving opportunities through the full sales pipeline.
• Contacting new leads quickly and ensuring timely follow-up.
• Conducting discovery calls to understand customer needs and operational challenges.
• Delivering product demonstrations that clearly communicate the value of the platform.
• Qualifying prospects to determine whether they are a strong fit for the solution.
• Closing deals and converting qualified prospects into paying customers.
• Maintaining accurate pipeline visibility and deal tracking in the CRM.
• Collaborating with leadership and team members to improve the sales process and support company growth.​

Sales Account Executive

Accountant

• Lead the onboarding process for new clients, ensuring that financial data, systems, and workflows are set up accurately and efficiently.
• Serve as the primary point of contact for clients during onboarding, providing clear communication and timely updates.
• Review existing financial records, processes, and integrations to identify improvements or potential issues.
• Collaborate closely with internal team members to coordinate deliverables and align project goals.
• Work with multiple clients across a variety of industries, balancing competing priorities while maintaining high-quality service.
• Utilize accounting technology and cloud platforms as part of a complex, integrated stack.