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Business Operations, GTM Assistant
Sur GlobalBusiness Operations / GTM Assistant at a fast-growing AI-forward tech company. Managing operations, contracts, and vendor relationships while supporting the sales team.
About the role
Key responsibilities & impact- Send contracts and agreements for signature; track status and file signed copies to the correct customer record
- Keep contract and agreement templates current as requirements evolve
- Process vendor and ad hoc invoice payments; monitor and resolve failed payments daily
- Track referral and partner payments
- Confirm billing and subscription systems are updated on customer offboarding; coordinate related tickets
- Manage recurring vendor/partner billing and monthly cost-allocation reporting for accurate P&L reporting
- Process weekly reimbursements and coordinate company card issuance and requests
- Track and incorporate HR policy updates (e.g., state law compliance, employee handbook updates)
- Document SOPs and identify where AI or automation could take over manual work
Requirements
What you’ll need- 1–3+ years of experience in business operations, sales operations, executive support, or a similar cross-functional role.
- Strong organizational skills - owns many concurrent, detail-heavy workflows without dropping things.
- Experience handling invoicing, billing, or vendor payment processing accurately and with discretion.
- CRM fluency - keeps HubSpot (or similar) clean and current, or learns fast.
- Ability to manage the contract signature process end to end.
- Clear, professional written English communication - for internal coordination and external follow-ups.
- Proactive follow-through - closes the loop without being asked.
- Comfort working across multiple tools: CRM, payments, HR systems, and contracts simultaneously.
- AI-forward mindset - motivated to use AI tools to eliminate repetitive manual work.
- Comfortable working independently in a fast-paced startup environment with shifting priorities.
Benefits
Comp & perks- Salary: $1,500 - 2,500 USD per month
- PTO: 15 days PTO
- Holidays: Local or US Holidays
ATS Keywords
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Hard Skills & Tools
Contract ManagementInvoicingBilling ProcessingVendor Payment ProcessingP&L ReportingSOP DocumentationHR Policy ComplianceCost-Allocation ReportingCustomer OffboardingPayment Monitoring
Soft Skills
Strong Organizational SkillsClear Written CommunicationProactive Follow-ThroughDetail-OrientedAbility To Work Independently