Provide exceptional accounting and operational service to clients.
Demonstrate thorough understanding of professional accounting and bookkeeping practices.
Keep abreast of the latest developments in technologies to deliver outstanding quality service.
Oversee client onboarding process for all assigned client engagements in accordance with defined process.
Implement the technology toolbox (e.g., QuickBooks, Bill.com, HubDoc) on client engagements to drive efficiency and client value.
Serve as a resource to assigned team members for guidance on client tasks and resolution of client issues.
Monitor team member performance, review quality of work, adherence to protocols, timeliness and client budgets; provide coaching and feedback.
Build trusted advisor relationships with client executives to proactively identify issues and provide solutions.
Partner with Talent Acquisition and Managing Director to manage hiring, interviewing, reference checks, and selection of remote accountants.
Orient, train, and provide ongoing coaching to newly assigned accountants to deliver superior outsourced accounting services.
Balance workflow by aligning client needs with accountants’ expertise and capacity and confer on capacity issues to ensure success.
Review accountants’ work to ensure highest quality of service and maintain profit margin for assigned clients and team.
Schedule and lead annual performance reviews in accordance with defined process.
Requirements
A minimum of a Bachelor’s degree in Accounting, Finance or related field.
10 Years of related accounting experience with 4 years of hands-on management experience including hiring, training and developing a highly engaged service-oriented team.
Capacity and commitment to work up to 32-35 hours a week, Monday through Friday, during traditional daytime business hours supporting clients and team members.
Proven ability to attract, build and retain a high-performance team.
Experience in developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices.
Commitment to consistently follow established Supporting Strategies policies and procedures while holding team members accountable to do the same.
Confidence in learning and embracing new technology including QuickBooks (Enterprise and Online), Bill.com, Microsoft Office Suite, Outlook, HubDoc and others.
Ability to communicate clearly and professionally, both orally and in writing.
Commitment to maintain the highest level of confidentiality while working with client data.
Benefits
SOUGHT AFTER FLEXIBILITY!
MEANINGFUL WORK/LIFE BALANCE – Our unique, virtual, work-from-home opportunities allow you to harmoniously balance your family obligations, passions, and love of ‘getting into the numbers.’
DISTINGUISHED REPUTATION – Top 50 Franchisee Satisfaction Award winner and Best Franchises for Women recognitions
LEADING EDGE TECHNOLOGY – Opportunity to advance your technical skills using the latest cloud-based platforms
Part-time 30-35 hours per week (traditional daytime business hours)
Virtual work-from-home arrangement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.