Assistant Manager

Superstar Car Wash

full-time

Posted on:

Location Type: Office

Location: El Cajon • California • United States

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Salary

💰 $22 - $23 per hour

About the role

  • Execute opening and closing duties following designated procedures
  • Ensure compliance with all local, state, and federal laws, rules, regulations, and company policies
  • Manage and coach team to drive company initiatives and exceed KPIs
  • Monitor and manage Quality Control factors, including customer experience, product & service standards, scheduling, and labor cost control
  • Ensure a safe environment for employees and customers by enforcing safety procedures
  • Identify and report safety or maintenance issues to management
  • Provide friendly, professional service to exceed customer expectations
  • Handle vehicles with extreme care to ensure customer satisfaction and trust
  • Maintain a clean and organized property at all times
  • Perform location cleanliness tasks such as sweeping, replenishing supplies, mopping, cleaning, and minor landscaping work as directed by leadership
  • Facilitate and assess damage claims
  • Learn and implement the company’s coaching and training model
  • Communicate effectively with employees, customers, peers, and management at all levels
  • Motivate employees to perform job tasks efficiently and effectively
  • Support company initiatives, including marketing, promotions, sales, customer service, and talent management efforts

Requirements

  • High school diploma or GED equivalent
  • Must be at least 18 years of age
  • 2+ years of supervisory experience leading teams
  • Ability to transfer to other locations within the designated district
  • Ability to successfully pass a criminal background check
  • Adaptability: Thrive in a fast-paced, outdoor environment
  • Communication: Excellent verbal and interpersonal skills
  • Flexibility: Willingness to work outside and adapt to various weather conditions
  • Ability to work a schedule that may vary based on business needs, full-time schedule to include days, evenings, weekends and holidays
Benefits
  • Excellent Medical / Dental / Vision for full-time employees after waiting period
  • STD, LTD and Life Insurance Options
  • 401(k) eligibility after 2 months of service
  • Free unlimited car washes
  • Tuition reimbursement (full-time employees)
  • Referral Program with $150 payout
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supervisory experiencequality controlcustomer serviceschedulinglabor cost controldamage claims assessmentcleaning taskslandscaping work
Soft Skills
communicationinterpersonal skillsadaptabilityflexibilitymotivationteam managementprofessional service
Certifications
high school diplomaGED equivalent