SuperProcure

Customer Support, Trainee

SuperProcure

full-time

Posted on:

Location Type: Remote

Location: India

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Salary

💰 ₹300,000 - ₹500,000 per year

Job Level

Entry Level

About the role

  • Monitor and provide prompt assistance to clients via various communication channels.
  • Troubleshoot & provide step-by-step solutions to resolve client tickets.
  • Guide clients in the effective use of SP digital logistics platform.
  • Implement strategies for enhancing user engagement and satisfaction.
  • Conduct comprehensive user training sessions.

Requirements

  • Bachelor's degree in engineering, business administration, logistics, supply chain management, or a related field preferred.
  • Good in Excel and/or Presentation.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities.
  • Willingness to work flexible hours as needed.
Benefits
  • Competitive salary
  • Work-life balance
  • Professional development opportunities
  • Flexible working hours
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelPresentation
Soft Skills
communicationproblem-solvinguser engagementclient assistancetraining
Certifications
Bachelor's degree