Supermicro

Senior Field Applications Engineer

Supermicro

full-time

Posted on:

Location Type: Office

Location: San JoseCaliforniaUnited States

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Salary

💰 $145,000 - $165,000 per year

Job Level

Tech Stack

About the role

  • Recruits, leads and mentors team of FAE's in support of revenue growth at all assigned accounts
  • Solution architect and presentation skills to help expand Fortune1000 account penetration and loyalty
  • Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
  • Provides technical leadership in Pre-Sales and oversee implementation of such solutions
  • Effectively engage with C-level technical customers, gain and maintain trust
  • Highly technical problem solver who understands datacenter solutions, system architecture, hardware and software interaction
  • Should possess proven HW and SW debug skills, preferably at the solution level
  • Manage and leads product HW and SW engineers during product development
  • Manage and leads teams during investigation and resolution of problems in the field
  • Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
  • Develop and review datacenter systems solutions, technical bid responses and presentations)
  • Work cross-department to ensure customer satisfaction and timely resolution of issues
  • Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
  • Ability to present the corporate brand, product messaging and solutions to customers
  • Visit on-site facilities and operations to enable solution integration and issue resolution
  • Some travel required (up to 25%)

Requirements

  • Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
  • Excellent communication skills and business sense required
  • Minimum 8 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
  • Experience in Datacenter deployment projects, buildouts and/or optimizing thermal and power designs
  • Strong background and experience with GPU based server/cluster architecture
  • Solid HW/SW system expertise and diagnostics skills
  • Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
  • Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
  • Individual must be able to work effectively in a high pressure environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution architectureHW and SW debug skillsdatacenter solutionssystem architecturefirmwaredriversoperating systemsapplicationsGPU based server architecturediagnostics skills
Soft Skills
leadershipmentoringcommunication skillsproblem solvingcustomer engagementtrust buildingcross-department collaborationpresentation skillsbusiness senseability to work under pressure
Certifications
Bachelor's degree in engineeringMaster's degree in engineering