
Senior Field Applications Engineer
Supermicro
full-time
Posted on:
Location Type: Office
Location: San Jose • California • United States
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Salary
💰 $145,000 - $165,000 per year
Job Level
Tech Stack
About the role
- Recruits, leads and mentors team of FAE's in support of revenue growth at all assigned accounts
- Solution architect and presentation skills to help expand Fortune1000 account penetration and loyalty
- Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
- Provides technical leadership in Pre-Sales and oversee implementation of such solutions
- Effectively engage with C-level technical customers, gain and maintain trust
- Highly technical problem solver who understands datacenter solutions, system architecture, hardware and software interaction
- Should possess proven HW and SW debug skills, preferably at the solution level
- Manage and leads product HW and SW engineers during product development
- Manage and leads teams during investigation and resolution of problems in the field
- Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
- Develop and review datacenter systems solutions, technical bid responses and presentations)
- Work cross-department to ensure customer satisfaction and timely resolution of issues
- Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
- Ability to present the corporate brand, product messaging and solutions to customers
- Visit on-site facilities and operations to enable solution integration and issue resolution
- Some travel required (up to 25%)
Requirements
- Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
- Excellent communication skills and business sense required
- Minimum 8 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
- Experience in Datacenter deployment projects, buildouts and/or optimizing thermal and power designs
- Strong background and experience with GPU based server/cluster architecture
- Solid HW/SW system expertise and diagnostics skills
- Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
- Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
- Individual must be able to work effectively in a high pressure environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architectureHW and SW debug skillsdatacenter solutionssystem architecturefirmwaredriversoperating systemsapplicationsGPU based server architecturediagnostics skills
Soft Skills
leadershipmentoringcommunication skillsproblem solvingcustomer engagementtrust buildingcross-department collaborationpresentation skillsbusiness senseability to work under pressure
Certifications
Bachelor's degree in engineeringMaster's degree in engineering