Sales Support Specialist
Supermicro
full-time
Posted on:
Location Type: Office
Location: San Jose • California • United States
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Salary
💰 $34 - $37 per hour
About the role
- Responsible for sales account maintenance, provide technical and administrative product information
- Perform daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
- Monitor inventory, follow up ETA with purchasers
- Act as a liaison between sales, purchasing, production, procurement, and logistics departments
- Provide assistance for intra-company project coordination between sales and non-sales departments
- Enter, monitor, and communicate directly with clients regarding status of their orders
- Facilitate credit issues and negotiate returns
- Develop superior customer service relationships with prospects
- Produce daily reports for clients
- Be back-up for the supervisor and team members
- Additional duties per supervisor's request
Requirements
- BA/BS degree preferred
- 2-4 years of relevant industry experience preferred
- Experience in data entry, scheduling production and tracking orders
- A self-starter who can effectively work within a strong team culture
- Must have strong and effective professional communication skills written, speaking, and presentation
- Experience in customer service and dealing with clients directly, problem solving skills a must
- Work well in a high pressure environment with tight deadlines
Benefits
- Comprehensive benefits package
- Potential eligibility for bonuses and equity award programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryscheduling productiontracking orders
Soft Skills
professional communicationproblem solvingteamworkcustomer servicetime management
Certifications
BA/BS degree