Superior Virtual Solutions, LLC

Customer Service Professional

Superior Virtual Solutions, LLC

contract

Posted on:

Origin:  • 🇺🇸 United States • Florida, North Carolina

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Salary

💰 $12 - $15 per hour

Job Level

Junior

Tech Stack

Node.js

About the role

  • Remote Customer Support Specialist handling inbound and outbound calls for various clients
  • Provide excellent customer service, addressing questions and concerns
  • Accurately enter customer information into database
  • Follow up with customers as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities
  • Set and manage flexible work schedule (including evenings and weekends)

Requirements

  • 1-3 years work experience
  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills (Microsoft Office proficiency)
  • Ability to work flexible hours, including evenings and weekends (set your own schedule)
  • Technical Requirements (MANDATORY to begin work): Windows 11 OS; Minimum 16 GB RAM (desktop or laptop); No Chromebooks or Apple computers; Dual monitors (not needed at time of application); Noise-canceling USB headset (not needed at time of application); Hardwired internet connection (not needed at time of application)