Customer Service Representative
Capital Blue Cross
React
Customer Service Professional
Superior Virtual Solutions, LLC
contract
Posted on:
Location: Florida, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $12 - $15 per hour
Job Level
Junior
Tech Stack
Node.js
About the role
- Remote Customer Support Specialist handling inbound and outbound calls for various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter customer information into database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
- Set and manage flexible work schedule (including evenings and weekends)
Requirements
- 1-3 years work experience
- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills (Microsoft Office proficiency)
- Ability to work flexible hours, including evenings and weekends (set your own schedule)
- Technical Requirements (MANDATORY to begin work): Windows 11 OS; Minimum 16 GB RAM (desktop or laptop); No Chromebooks or Apple computers; Dual monitors (not needed at time of application); Noise-canceling USB headset (not needed at time of application); Hardwired internet connection (not needed at time of application)
