Suntex Marinas

Manager

• Handle all aspects of marina operations within budgetary guidelines
• Responsible for improving the marina’s guest services level, performance, efficiency, and profitability
• Collaborate with the Home Office and other colleagues throughout the organization
• Provide the highest level of customer service in a friendly, helpful manner
• Ensure compliance with government regulations pertaining to marina operations

General Manager

Human Resources

• Maintain accurate and up to date Human Resources files, records, and documentation
• Monitor the onboarding process from start to finish for his or her assigned area of responsibility
• Curate and send offer letters, initiating and monitoring the background check process
• Complete verifications of employment, wage verifications and audits, and unemployment requests upon receipt
• Assist with all acquisitions, as requested

Human Resources Coordinator – Field

• Responsible for overseeing the day-to-day operations of the marina, ensuring that all activities align with budgetary guidelines and operational goals.
• Work in collaboration with the General Manager, Home Office, and other team members to foster an environment of teamwork and excellence.
• Achieve financial results according to the annual operating and capital budgets.
• Supervise all marina operations to ensure prompt, courteous and safe service to all customers.
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance.

Marina Manager

Director

• Accountable in leading the budgeting process for the assigned marinas.
• Work directly with the GM’s by developing the marinas’ operating and capital budgets.
• Sign off and submit those accountable properties’ operating and capital budgets to the VP of Operations.
• Monitor and advise the GM’s that they are accountable for achieving financial results.
• Re-forecast the assigned marinas rolling 12 income statements each quarter. Submit the re-forecasts to the VP of Ops.
• Identify, analyze, and present value-add projects that help grow the marinas’ income.
• Review monthly financial statements and work with assigned GM’s and Regional Controller/s to correct any errors.
• Responsible in leading the process of working with appropriate local government authorities to extend ground/land leases to operate the business.
• Ensure that there are succession plans in place for every asset for all key management positions.
• Provides leadership and direction to all assigned General Managers within a specified region to ensure that all assigned Marinas achieve goals and objectives for gross revenue, gross operating profit, guest satisfaction, and associate satisfaction.
• Train existing or newly recruited General Managers on all company and brand specific processes to ensure overall success.

Regional Director

• Maintain accurate and up to date Human Resources files, records, and documentation
• Monitor the onboarding process from start to finish for his or her assigned area of responsibility, including but not limited to curating and sending offer letters, initiating and monitoring the background check process, new hire documentation, I-9 compliance, among other routine tasks
• Monitor and complete verifications of employment, wage verifications and audits, and unemployment requests upon receipt
• Assist with all acquisitions, as requested
• All other duties as assigned

• The Marina Manager is responsible for overseeing the day-to-day operations of the marina, ensuring that all activities align with budgetary guidelines and operational goals.
• Works with the General Manager to achieve financial results according to the annual operating and capital budgets.
• Supervise all marina operations to ensure prompt, courteous and safe service to all customers.
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers.
• Must be a self-starter and able to work independently.

• The Regional Director provides long and short term support to our marinas and will be involved with varying operations roles from administration support, training, budgetary support, Sales/Marketing Support to our Marina General Manager.
• They assist the General Managers in improving the marina’s guest services level, performance, efficiency, and profitability.
• The Regional Director needs to work collaboratively with the Home Office and General Managers at each property.
• Provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs.
• Projects a professional company image through all types of interaction.
• Must be able to work under pressure.
• Accountable in leading the budgeting process for the assigned marinas.
• Work directly with the GM’s by developing the marinas’ operating and capital budgets.
• Monitor and advise the GM’s that they are accountable for achieving financial results; Re-forecast the assigned marinas rolling 12 income statements each quarter.
• Submit the re-forecasts to the VP of Ops;
• Identify, analyze, and present value-add projects that help grow the marinas’ income;
• Review monthly financial statements and work with assigned GM’s and Regional Controller/s to correct any errors.
• Report on all significant variances to budget to the VP of Ops;
• Ensure that there are succession plans in place for every asset for all key management positions;
• Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks;
• Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions;
• Provides leadership and direction to all assigned General Managers within a specified region to ensure that all assigned Marinas achieve goals and objectives for gross revenue, gross operating profit, guest satisfaction, and associate satisfaction.
• Help lead the team in the development and implementation of company-wide performance strategies;
• Ensures implementation of the brand service strategy and brand standard initiatives with the objective of meeting or exceeding guest expectations;
• Strives to continually improve guest and associate satisfaction and maximize the financial performance of the cluster of Marinas;
• Train existing or newly recruited General Managers on all company and brand specific processes to ensure overall success;
• Ensures that General Managers are provided clear goals and objectives for every assigned property;
• Provides coaching and mentoring to General Managers to achieve all performance goals and objectives;
• Ensure compliance with all local, state, and federal government regulations including OSHA, EPA, USACE, DOL, FCC, ABC;

• The General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost-effective manner and is responsible for improving the marina’s guest services level, performance, efficiency, and profitability.
• Routinely inspect all areas of the property to ensure an above average appearance and a proper safety environment, including enforcing trash pick-up and other tasks that are consistent with this goal.
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers.
• Ensure the safety of customers and employees. Provide for training of employees in the safe use of marina equipment and all functions related to their respective positions, including the training of fire fighting equipment and spill containment.

• The General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost-effective manner and is responsible for improving the marina’s guest services level, performance, efficiency, and profitability.
• Routinely inspect all areas of the property to ensure an above average appearance and a proper safety environment, including enforcing trash pick-up and other tasks that are consistent with this goal.
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers.
• Ensure the safety of customers and employees.
• Provide for training of employees in the safe use of marina equipment and all functions related to their respective positions, including the training of firefighting equipment and spill containment.

Revenue Operations

• Execute approved pricing strategies for storage and boat rental products to include new, renewal, and launch pricing
• Build, maintain, and update rate cards and load pricing into marina management systems (MMS)
• Ensure pricing changes comply with established pricing guardrails, approvals, and controls
• Support annual pricing business plans and portfolio-wide pricing rollouts
• Support pricing-driven revenue budget creation
• Partner with the Asset Management and FP&A departments to align pricing execution for future seasons
• Track execution versus approved pricing plans and flag risks or variances
• Serve as the primary point of contact for pricing execution inquiries from Operations, Property Business Development, and General Managers
• Coordinate with Systems, Operations, and Asset Management teams to ensure smooth implementation
• Identify execution issues, system limitations, or process inefficiencies impacting pricing outcomes
• Provide structured feedback to Asset Management on execution challenges and field adoption
• All other duties as assigned

Revenue Operations Specialist

• Execute approved pricing strategies for storage and boat rental products to include new, renewal, and launch pricing
• Build, maintain, and update rate cards and load pricing into marina management systems (MMS)
• Ensure pricing changes comply with established pricing guardrails, approvals, and controls
• Support annual pricing business plans and portfolio-wide pricing rollouts
• Support pricing-driven revenue budget creation
• Partner with the Asset Management and FP&A departments to align pricing execution for future seasons
• Track execution versus approved pricing plans and flag risks or variances
• Serve as the primary point of contact for pricing execution inquiries from Operations, Property Business Development, and General Managers
• Coordinate with Systems, Operations, and Asset Management teams to ensure smooth implementation
• Identify execution issues, system limitations, or process inefficiencies impacting pricing outcomes
• Provide structured feedback to Asset Management on execution challenges and field adoption

Vice President

• Assist with the formulation of financial and business plans and/or goals and targets to achieve the appropriate regional and marina financial and guest experience
• Establish operating plans, goals, and targets and work with the regional support team to execute
• Review ongoing performance against plan and provide ongoing coaching to support plan achievement
• Provide leadership and direction to all assigned direct reports within a specified region to ensure that all assigned marinas achieve goals and objectives for gross revenue, net operating income, guest satisfaction, and employee engagement
• Ensure compliance with all local, state, and federal government regulations including, but not limited to OSHA, EPA, USACE, DOL, FLSA, FCC, and ABC
• Responsible for building and maintaining relationships with local government authorities, as well as leading the process of working with the appropriate local government authorities to extend ground and/or land leases to operate the business, and, as appropriate, lead the process to receive approval from local authorities for value-add projects

Regional Vice President

• The Regional Vice President (Florida) is responsible for offering strategic direction and leadership to the Company’s marinas
• Assist with the formulation of financial and business plans and/or goals to achieve targets
• Establish operating plans, goals, and targets and work with the regional support team to execute
• Provide leadership and direction to all assigned direct reports within a specified region
• Ensure compliance with all local, state, and federal government regulations
• Responsible for building and maintaining relationships with local government authorities

• Handle all aspects of marina operations within budgetary guidelines • Improve the marina’s guest services level, performance, efficiency, and profitability • Collaborate with the Home Office and other colleagues throughout the organization • Project a professional company image through all types of interaction • Ensure the safety of customers and employees • Provide for training of employees in the safe use of marina equipment

• Handle all aspects of marina operations within budgetary guidelines in an efficient, cost-effective manner
• Responsible for improving the marina’s guest services level, performance, efficiency, and profitability
• Work collaboratively with the Home Office and other colleagues throughout the organization
• Project a professional company image through all types of interaction
• Achieve financial results according to the annual operation and capital budgets
• Routinely inspect all areas of the property to ensure an above average appearance and a proper safety environment
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance
• Ensure the safety of customers and employees
• Provide for training of employees in the safe use of marina equipment.