SunSource

Inside Sales Representative, Industrial Distribution

SunSource

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
  • Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
  • Writes bids and quotations when appropriate and performs follow-up procedures
  • Documents all customer contact and sales activities in the ACS system
  • Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
  • Supports Outside Sales in implementing sales and marketing plan
  • Keeps current on Ryan Herco Flow Solutions products
  • Attends product and sales training meetings as required
  • Updates and maintains database

Requirements

  • 2+ years of proven sales and/or customer service experience
  • Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
  • Excellent people skills. Interacts effectively and works productively with a wide range of people
  • Organized and detail-oriented
  • Fast learner with the ability to grasp new concepts
  • Persuasive, amiable, self-motived, and goal oriented
  • Excellent written and oral communication skills
  • MS Office (i.e. Word, Excel) savvy
  • Must be able to type 40 WPM
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