Sunrun

Senior Learning Specialist

Sunrun

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • Utah • United States

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Salary

💰 $74,773 - $99,697 per year

Job Level

Senior

About the role

  • Partner with stakeholders and Subject Matter Experts (SMEs) to conduct needs assessments, learning objectives, and recommend appropriate instructional strategies and delivery modalities (e.g., e-learning, blended, instructor-led, microlearning).
  • Design, develop, and revise engaging and effective learning content, ensuring alignment with adult learning principles and organizational goals.
  • Conduct quality assurance reviews of learning assets for accuracy, consistency, accessibility and technical functionality.
  • Utilize evaluation strategies to measure the effectiveness and business impact of learning programs; use data to continuously iterate and improve content.
  • Serve as the secondary administrator for the LMS (Docebo), supporting configuration, integration points, and ongoing operational maintenance.
  • Upload, test, and manage learning content (SCORM, xAPI, AICC, documents) and curriculum structures within the LMS, ensuring proper version control and catalog organization.
  • Support user account management, organizational hierarchies, roles, permissions, and enrollment rules.
  • Provide prompt tier 2 technical support to learners, power users and administrators regarding LMS access and functionality issues.
  • Create, monitor and analyze standard and custom LMS reports on training completion rates, usage statistics, evaluation scores, and other key learning metrics to inform decision-making.
  • Monitor LMS performance, troubleshoot technical issues, and support system updates/patches.
  • Maintain comprehensive LMS administration documentation and provide training to end-users and internal team members on system functionality and best practices.

Requirements

  • Bachelor's degree in Instructional Design, Educational Technology, Human Resources, or a related field.
  • Minimum of 3-5 years of experience in instructional design and curriculum development.
  • Minimum of 2-3 years of hands-on experience as a technical administrator of an enterprise-level LMS.
  • Proven ability to apply instructional design models to create engaging learning solutions.
  • Proficiency with at least one major LMS platform.
  • Proficiency with industry-standard e-learning authoring tools.
  • Understanding of web standards, content packaging formats (SCORM, xAPI), and data security principles related to learning platforms.
  • Excellent project management skills, with the ability to manage multiple complex projects simultaneously and meet tight deadlines.
  • Superior verbal and written communication, interpersonal, and presentation skills, with the ability to effectively consult with and influence stakeholders at all levels.
  • Strong analytical skills for generating reports and troubleshooting technical LMS issues.
Benefits
  • Medical/Dental/Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k Plan + Company Match
  • Stock Purchase Plan
  • Paid Vacations/Holidays
  • Paid Baby Bonding Leave
  • Employee Discounts
  • PowerU - 100% Funded Education Programs
  • Employee Donation Matching
  • Volunteer Hour Rewards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designcurriculum developmentLMS administratione-learningblended learningmicrolearningSCORMxAPIAICCdata analysis
Soft Skills
project managementcommunicationinterpersonal skillspresentation skillsanalytical skillsstakeholder engagementconsultationproblem-solvingtime managementteam collaboration
Certifications
Bachelor's degree in Instructional DesignBachelor's degree in Educational TechnologyBachelor's degree in Human Resources