Provide exceptional, professional quality massage therapy services
Adhere to all policies and practices/present a high level of cleanliness/sanitation of massage rooms and equipment, maintain a professional appearance, and visual presentation throughout the customer experience
Discuss and make note of each client’s painful or stressed areas and any health conditions prior to providing services to ensure safety and satisfaction
Actively listen to clients during the massage and adjust pressure/technique to meet their needs and accommodate requests
Perform and maintain updated knowledge of all applicable services, products, and treatments offered on the menu with a healing and relaxing touch according to state/local protocol and Sunlighten Day Spa values
Ensure guests feel welcome and comfortable by providing a high-level of customer service with enthusiasm through all methods of communication and ensure clients leave feeling important, satisfied, and special
Coordinate with other spa team members on scheduling and expectations and adhere to appointments to provide exceptional guest experience
Performs other duties as assigned
Requirements
Licensed in Kansas and Overland Park- as required by law
Proficient knowledge of relaxation, prenatal, hot stone, and deep tissue massages
Ability to provide 30-90 minute massages to clients by appointment
Capable of exerting physical pressure during massage sessions to address clients' needs
Must be able to lift and carry massage equipment and supplies
Comfortable working in a fast-paced environment
Positivity and "can do" attitude, excellent communication skills, and customer service experience
Confidence in service skills and quick decision-making skills