Sunbit

Key Account Manager, Auto

Sunbit

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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About the role

  • Manage a portfolio of key auto dealership service centers to drive growth in Sunbit utilization, focusing on service-lane adoption, customer conversion, and revenue performance.
  • Build and maintain strong relationships with Fixed Ops leaders (Service Managers, Directors, Advisors, and BDC teams) by understanding their workflows and aligning Sunbit to their operational needs.
  • Analyze performance and revenue data to identify usage trends, gaps in adoption, advisor performance, and areas for targeted coaching or improvement.
  • Set monthly goals with dealership leadership and service advisors, ensuring alignment on Sunbit usage expectations, customer presentation standards, and key service-department performance metrics.
  • Deliver clear, data-driven Quarterly Business Reviews (QBRs) that highlight performance results, ROI, adoption trends, and recommended action steps.
  • Collaborate with Regional Operations Managers to execute growth strategies, support on-site engagement, and ensure consistent account performance across dealership groups.
  • Track and document all account activity in the CRM - including visits, trainings, advisor engagement, escalations, and performance metrics - to maintain accuracy and internal visibility.
  • Provide actionable feedback to Sunbit internal teams on partner needs, operational challenges, competitive insights, and broader Fixed Ops trends.
  • Support service-center teams with ongoing training and coaching to ensure advisors confidently present Sunbit and follow best practices consistently.

Requirements

  • 4+ years of field sales or account management experience, ideally working with automotive dealerships or within Fixed Ops environments.
  • Proven ability to coach teams and implement processes, especially when introducing or scaling technology solutions.
  • Strong business and financial analysis skills with the ability to assess performance, identify opportunities, and execute data-driven action plans.
  • Excellent communication skills, both verbal and written, with the ability to present confidently to service-center leadership.
  • High proficiency with Microsoft tools (PowerPoint, Excel, Word) and solid project-management capabilities.
  • Self-motivated, resourceful, and proactive, with a willingness to roll up your sleeves and drive results in a fast-moving environment.
  • Highly organized with strong time-management skills and the ability to manage a large, multi-location account portfolio independently.
  • Willingness to travel extensively
Benefits
  • Stock options
  • Unlimited PTO
  • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
  • Newly added HSA and Pet Insurance
  • 401(k) with company match
  • Cell Phone Stipend
  • Team-based strategic planning and ownership of deliverables
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial analysiscoachingperformance metricsaccount managementsales strategytechnology implementationproject management
Soft Skills
communicationrelationship buildingself-motivationresourcefulnessproactivityorganizational skillstime management