Sun Life

Operations

• Build a team culture and processes to deliver excellent service
• Manage a team of 180 people
• Oversee the design and delivery of training
• Use data and analytics to gain insights

Director, Dealer Operations

Insurance

• Support assessment of asset strategies across classes and sectors, ensuring alignment with the insurance company’s risk appetite, regulatory considerations, and portfolio needs
• Assist in analyzing capital efficiency opportunities for General Account investments, including researching potential structuring solutions and helping prepare recommendations for senior leaders
• Coordinate with internal partners, including those within the Sun Life Risk, Finance and Actuarial Functions, the SLF OCIO and the Client Solutions team, to gather insights on new products, strategies, and market developments relevant to the General Account
• Conduct research and analysis to help identify, evaluate and execute on synergies between Sun Life and its asset management partners, including SLC Management and its Affiliates
• Support enterprise‑wide projects, acquisitions, and special initiatives led by the Office of the CIO by preparing materials, conducting due diligence, and managing follow‑up items
• Manage and track multiple workstreams, ensuring deliverables are completed on time and aligned with strategic objectives
• Prepare presentations, dashboards, and briefing materials for senior leadership, translating technical content into clear insights.

Associate Director, Insurance Strategy

Communications

• Drive transformational change across Sun Life's independent advisor channel
• Oversee our change management capability, driving adoption of new initiatives
• Partner with senior leaders to ensure smooth implementation of key business initiatives
• Direct the design and execution of comprehensive change management strategies
• Develop clear communication strategies across all stakeholder groups
• Lead, coach, and develop a team of change management professionals

Director, Change Management – Communications

Vice President

• Accountable for efficient and effective service management, stability, and resilience of Sun Life Canada’s application portfolio
• Trusted Advisor to technology partners and Business Group
• Champions continuous improvement and operational excellence in all aspects of application support
• Owns application service health including availability, performance, incident trends, and root-cause remediation
• Ensure applications meet approved recovery, resiliency and business continuity objectives
• Leads major incident response and drives a culture of blameless post-incident review
• Establishes a follow the sun mindset for ensuring applications are highly available and stable
• Identifies Opportunities and Prioritization across technology platforms supported
• Creates High Performing and Inclusive teams through talent management frameworks
• Manages partnerships with technology vendors and delivery partners

VP, Application Operation Services

QA Engineer

• Develop tactics to achieve and execute on financial planning strategic initiatives
• Lead financial planning strategy projects from conception to completion
• Drive planning results including financial plan volumes and quality metrics
• Track and analyze results against strategic goals and targets
• Oversee and monitor the quality assurance team review process and risk model
• Manage review volumes and SLAs to ensure timely feedback to advisors and leaders
• Communicate with advisors on financial roadmap quality issues
• Manage and coordinate remediation for financial roadmaps with partners teams
• Support the maintenance and continuous improvement of plan quality
• Perform other duties and special projects as assigned from time to time
• Collaborate with internal stakeholders to create and manage a strategic roadmap for financial planning projects
• Identifying opportunities for improvement and implementing best practices to ensure seamless delivery of financial planning services to our clients.

Manager, Financial Planning Strategy, Quality Assurance

Financial Planning and Analysis

• Collaborate with an agile cross functional team of Finance and IT professionals and stakeholders to identify opportunities, create requirements, and turn vision into value-added outcomes
• Manage decisions in design choices on how we will intake, transform and use data to deliver meaningful business value
• Leverage data expertise to support initiatives through scoping, implementation, impact analysis, and ongoing reporting
• Lead the analysis and validation of financial and analytic results and testing effort for new reporting and analytic developments to ensure solutions are delivered with the highest quality
• Effective and timely communications with internal clients, including engagement status, solutioning options, presentation of demo, recommendations, and outcomes
• Provide an active role in mitigating impediments impacting successful team completion of Release Goals
• Provide backlog management and elaboration of user stories
• Responsible for identifying and tracking benefits of opportunities in our pipeline and delivered solutions to demonstrate value to our stakeholders
• Design and develop streamlined and value-added solutions leveraging technology (e.g. Excel, Tableau and SQL) that results in process optimization and/or efficiency
• Keep abreast with Agile best practices and new trends

Finance Analytics Manager

Analyst

• Execute testing and validation of marketing campaigns through our secure website, mobile app, email and call centre channels for both the test and production environments
• Translate requirements into testing data needs from various application source systems
• Update test data attributes in the appropriate database using SQL statements
• Deliver quality testing artifacts and activities in the Agile pod, including estimates, test scenarios, test cases, test execution/validation, defect management and reporting, and test reports
• Search or mine for test data in the application source systems
• Provide support with issue resolution when problems arise either in the test or production environment
• Create and maintain regression models and training documentation
• Partner with Sun Life’s TCoE (Testing Center of Excellence) to ensure alignment of practices and guidelines

Testing Analyst

Systems Engineer

• Provide input as needed on the development of business cases including providing strong data analytics to support business decisions and prioritization
• Identify and implement process enhancements to increase team efficiency, reduce risk of errors and to improve customer satisfaction
• Assume an active role in improving current processes or finding innovative new solutions to known problems
• Maintain up-to-date documentation of all supported applications and standard procedures
• Work and lead projects with minimal direction of multiple tasks and priorities simultaneously
• Assist internal clients with various issues related to connectivity, permissions, access
• Know when to escalate issues and seek guidance when managing competing priorities and peak workload situations

Senior Finance Systems Analyst

Cloud Engineer

• Act as SME for enterprise AI services and solutions owned and operated by the team.
• Support and integrate AI Solutions across the enterprise using a suite of AI-focused cloud services.
• Enable and maintain Amazon Bedrock Capabilities(Agents, Knowledge Bases, etc.).
• Develop and support Amazon Bedrock Agentcore for existing and future use cases.
• Enable and support Amazon Q Business solutions for enterprise AI use cases.
• Develop and support Amazon Quick Suite with focus on agentic workflows.
• Support productionizing existing services and patterns enabled by the team.
• Support Pattern as a Product framework for reusable cloud solutions.
• Apply DevOps and automation-first practices to improve reliability of services and solutions.
• Lead Proof of Concepts, KTLO (Keep The Lights On) activities, and CI/CD improvements while providing training and support to optimize cloud infrastructure.
• Collaborate closely with Cloud, Security, Architecture, Data Science, and Analytics partners.
• Provide guidance and informal mentorship to team members, as appropriate.
• Influence platform standards by contributing to reference architectures, reusable patterns, and operational playbooks.

Senior Cloud Infrastructure Analyst, Gen AI

Director

• The Director, Technology Lead is a portfolio level technology leader responsible for enabling high quality delivery, engineering excellence, and operational reliability within a defined product or capability area.
• Reporting to the AVP, Digital Journeys & Experiences, this role focuses on helping to shape and translate strategic technology and business direction into executable plans with a 1–2 year horizon.
• Translate and help shape enterprise and technology strategy into actionable plans for the assigned portfolio.
• Lead end to end delivery for the portfolio, ensuring velocity, quality, reliability, and alignment with enterprise standards and controls.
• Lead and mentor managers, team leads, and senior engineers, fostering a culture of collaboration, inclusivity, and continuous improvement.
• Support portfolio level budget planning, cost tracking, and capitalization, operating within the financial guardrails set by the AVP.
• Ensure operational stability, currency, and security for systems and applications within the portfolio.
• Build strong relationships with Product, Operations, Client Experience, Architecture, and Business partners.

Director, Technology Lead

Strategy

• Lead and manage a portfolio of business and risk initiatives from definition to delivery in collaboration with various organizational partners throughout an initiative’s lifecycle
• Translate ambiguous business issues into clearly defined and scoped problem statements
• Employ a variety of research, analysis, and collaborative problem-solving approaches to identify, define, and align on creative solutions to problems
• Support the translation of business recommendations into detailed business and technical requirements and plans for delivery and implementation
• Perform Business Process Reviews to identify risks and potential failure points, and recommend/implement risk mitigation and control solutions
• Coordinate and guide projects as a key stakeholder during build and launch phases
• Effectively monitor results of launched initiatives, identify and implement corrective actions where required, and generate learnings from initiative closure
• Proactively identify issues and areas for transformation aligned to strategic objectives
• Remain informed on industry trends and regulatory guidance impacting the business
• Provide support and backup to day-to-day accountabilities of the team, including in relation to organizational policy exceptions and adherence to key organizational policies

Senior Consultant, Dealer Strategic Initiatives

Growth Marketing

• Reporting to the SVP, Distribution & Channel Management (D&CM) within Sun Life’s Retail Advice & Solutions business, the AVP, Advisor Growth and Retention Strategy will be accountable for the end-to-end advisor and associate advisor recruitment strategy for Sun Life Financial Distribution (SLFD)
• Accountable for the development and execution of SLFD Sales Power (advisor recruitment and retention) Strategy, develop and implement various recruitment initiatives and corresponding tactics to attract and appoint new-to-industry and experienced advisors and associate advisors from key demographics to Sun Life
• Working with key business stakeholders, develop appropriate assessment processes and platforms to attract, qualify, select, and onboard quality Advisors and associate advisors ensuring a high-quality candidate experience
• Partner with CoEs, Executive and Distribution leadership teams to forecast Sales Power needs and develop appropriate strategies, programs and plans to address current and future needs.
• Provide market intelligence on current issues and emerging market/recruiting trends and understand the implications for current and future talent required to achieve business objectives.
• Understand the competitive landscape to understand how to support and increase recruitment of experienced advisors.
• Identify and implement analytics and key metrics to monitor progress of initiatives and overall program effectiveness.

AVP, Advisor Growth and Retention Strategy

• Proactively call existing Sun Life Group Retirement Savings plan members who are leaving or have left their employer retirement / savings plan to discuss the benefits of keeping their assets with Sun Life.
• Provide consultation to clients by providing investment and protection guidance related to their financial needs, including savings, retirement income and insurance.
• Create a risk assessment profile for wealth clients to align their investments to their desired risk tolerance.
• Keep abreast of product changes, understand new products that that come to market, keep a pulse on industry changes and competitor products.
• Contribute to sales targets by meeting or exceeding objectives.

Financial Services Consultant

Business Development Rep

• Develop and execute the strategic business plan for SunAdvantage in the Western Region
• Build and maintain strong partnerships with key advisors and plan sponsors
• Drive new business development and client expansion while maintaining profitability
• Foster a high-engagement, high-performance culture

Business Development Director, Group Benefits

Full-stack Engineer

• Design, develop, support, and analyze large-scale applications and systems
• Own the Delivery by breaking down and analyzing complex application requirements into actionable work items
• Design and develop large-scale mainframe applications, defining technical approaches, dependencies, and milestones
• Identify risks early and adjust scope to protect delivery timelines
• Build end-to-end application development using industry-leading mainframe tools
• Write production-quality code while leveraging AI-assisted development tools
• Collaborate with stakeholders and external technical partners, leading clear technical discussions
• Contribute to a dynamic, innovative culture where continuous improvement is valued and rewarded
• Mentor teammates and guide technical direction through code reviews and design discussions