Sun Life

Cloud Infrastructure Analyst, AI Operations

Sun Life

internship

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Job Level

Entry Level

Tech Stack

AWSCloudPythonTerraform

About the role

  • Assist with enabling and supporting cloud based AI services and solutions (e.g., AWS based platforms and tooling)
  • Support infrastructure provisioning using Infrastructure as Code (CloudFormation and/or Terraform)
  • Help implement and improve automation, CI/CD pipelines, and operational workflows
  • Assist with onboarding and supporting teams using shared AI and analytics platforms
  • Contribute to documentation, runbooks, and knowledge base articles
  • Participate in Agile ceremonies and collaborate with engineers, architects, and platform partners
  • Learn how enterprise AI and analytics platforms are designed, deployed, and supported in production environments
  • Observe and assist with operational support activities (monitoring, incident follow‑ups, KTLO tasks)
  • Identify opportunities for process improvements and suggest practical, innovative solutions

Requirements

  • Strong communication and collaboration skills
  • Insatiable curiosity and eagerness to learn and apply new technologies
  • Strong analytical and problem-solving abilities; comfortable breaking down problems and asking questions
  • Ability to take initiative and follow through on assigned tasks
  • Ability to work both independently and as part of a team
  • Exposure to cloud platforms (AWS preferred)
  • Basic understanding of services such as IAM, S3, or managed AI services
  • Familiarity with Infrastructure as Code concepts (specifically CloudFormation)
  • Programming or scripting experience, particularly with automation (Python, Bash, PowerShell)
  • Basic understanding of CI/CD, Git, or DevOps concepts
  • Interest in AI, machine learning, analytics platforms, or platform engineering
Benefits
  • Hands-on experience with real enterprise AI and cloud platforms
  • Mentorship from experienced cloud, AI, and platform engineers
  • Exposure to modern DevOps, automation, and AI Ops practices
  • Opportunities to contribute meaningful work that supports teams across the organization
  • A hybrid work environment aligned to team and business needs
  • Access to learning resources, training, and career development pathways
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Infrastructure as CodeCloudFormationTerraformCI/CDPythonBashPowerShellGitDevOpsAI services
Soft Skills
communicationcollaborationanalytical skillsproblem-solvinginitiativeindependenceteamworkcuriosityeagerness to learnprocess improvement