Sun Life

Delivery Manager

Sun Life

full-time

Posted on:

Location Type: Hybrid

Location: WaterlooCanada

Visit company website

Explore more

AI Apply
Apply

Salary

💰 CA$90,000 - CA$140,000 per year

Tech Stack

About the role

  • Own day-to-day delivery cadence and team operations
  • Accountable for team planning, work management and resource allocation to ensure continuous delivery velocity while maintaining flexibility for priority shifts, aligned with business needs
  • Manage continuous flow and changing priorities
  • Operate effectively in a high-visibility environment where requirements and business priorities may shift frequently
  • Implement Kanban practices to visualize work, limit work-in-progress, and optimize flow across the team
  • Establish team structure and dynamics
  • Ensure that team members understand current priorities, their roles and responsibilities, foster good working relationships, and resolve conflicts swiftly to maintain momentum
  • Facilitate Agile/Kanban ceremonies and practices
  • Lead daily standups, backlog refinement, retrospectives, and other ceremonies
  • Track team-level metrics (cycle time, throughput, burndown) and use data to drive continuous improvement
  • Build team capability in Kanban principles and Agile practices
  • Identify, manage, and mitigate impediments
  • Act as a shield for the team by identifying and removing blockers, escalating issues to appropriate owners, and managing risks with particular emphasis on timely resolution to maintain delivery flow
  • Scale delivery for larger initiatives
  • Contribute to thought leadership and strategic alignment
  • Engage with stakeholders to educate on data and analytics capabilities.
  • Drive process optimization and innovation.
  • Be AI ready.

Requirements

  • University degree in computer science, data science, or related technology degree/diploma
  • 5+ years of experience as a delivery manager, technical lead, or equivalent experience in software/data delivery environments
  • 3+ years of hands-on experience with Agile methodology (Kanban / Scrum), including metrics tracking, work-in-progress limits, flow optimization, and continuous improvement practices
  • 3+ years of IT project management experience or strong familiarity with Software Development Life Cycle (SDLC) and delivery best practices
  • Experience managing small to medium-sized engineering teams (3-10 people) in fast-paced, high-visibility environments
  • Understanding of Generative AI(GenAI) capabilities with ability to identify and evaluate opportunities for business value creation and problem-solving
  • Knowledge of data pipeline, ETL, or data engineering concepts
  • Understanding or hands-on experience in an AWS Cloud Computing environment
  • Highly collaborative, excellent verbal and written communication skills
  • Strong business acumen with demonstrated ability to solve business problems through data-driven methodologies supported with GenAI capabilities.
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile methodologyKanbanScrummetrics trackingwork-in-progress limitsflow optimizationcontinuous improvementSoftware Development Life Cycle (SDLC)data pipelineETL
Soft Skills
collaborationverbal communicationwritten communicationbusiness acumenproblem-solvingteam managementconflict resolutionstakeholder engagementthought leadershipinnovation