Clinical Investigator Consultant
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • United States
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Salary
💰 $54,100 - $81,200 per year
About the role
- Responsible for clinical interpretation of dental radiographs
- Independently interpret utilization reports to detect patterns and potential areas of fraud, waste or abuse
- Query data to conduct comprehensive drill down data analysis to detect patterns and trends of under and over utilization
- Investigate provider and member fraud and abuse in assigned markets
- Manage multiple clients and associated provider networks related to fraud, waste and abuse investigation
- Work with and in consultation with DentaQuest Dental Directors during the investigative process to assure accurate and defensible clinical decisions
- Responsible for the accuracy of all investigative decisions and that the decisions are clinically sound, supported by appropriate and documented authority and defensible
- Assure all audit decisions are in compliance with Medicare regulations, State Medicaid Guidelines, DentaQuest Office Reference Manual and plan benefit limitations
- Assist management in overpayment negotiations with providers related to the results and findings of an investigation
- Responsible for the implementation and updating of all client processes related to Fraud, Waste and Abuse
- Maintain the professional relationship with assigned client contacts related to fraud, waste and abuse investigation
- Responsible for all investigation and client related communications to providers for provision of investigative facts and findings
- Responsible for all client facing meetings related to fraud, waste and abuse
- Track all investigative cases in accurate timeline format in internal fraud tracking database
- Have the ability to independently manage workflow to meet business needs, assure contractual obligations for all clients are met and to meet departmental metrics
- Responsible for the development of interdepartmental relationships to assure all issues related to fraud, waste or abuse are identified and appropriately investigated
- Responsible for the preparation and accuracy of recovery documents for processing and assure that they are completed correctly and in a timely fashion
- Responsible for all assigned client contractual reporting requirements related to investigative activity and outcomes
- Maintain professional relationships with market assigned, state Medicaid agencies, and state and federal law enforcement agencies
- Assist in the ongoing evaluation of departmental policies and procedures
Requirements
- Licensed Registered Dental Hygienist is preferred
- 3 + years clinical experience and/or related investigative business experience
- Experience in Dental Utilization Management or Review, preferred
- Knowledge of general computer software (Excel, Word, Outlook, Adobe)
- Clinical experience and knowledge of dental procedures and terminology is required
- Effective oral communication and business writing skills are required
- Attention to detail, accuracy and organizational skills are essential
- Effective interpersonal skills are essential
- Ability to prioritize and adapt to changing priorities is essential
Benefits
- generous vacation and sick time
- market-leading paid family, parental and adoption leave
- medical coverage
- company paid life and AD&D insurance
- disability programs
- partially paid sabbatical program
- 401(k) employer match
- stock purchase options
- employer-funded retirement account
- flexible, inclusive and collaborative work environment that supports career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical interpretation of dental radiographsdata analysisfraud investigationutilization managementoverpayment negotiationsaudit compliancerecovery document preparationcontractual reporting
Soft Skills
attention to detailorganizational skillseffective oral communicationbusiness writing skillsinterpersonal skillsability to prioritizeadaptability
Certifications
Licensed Registered Dental Hygienist