Mental Health Case Management Consultant
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Calgary • Canada
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Salary
💰 CA$60,000 - CA$97,000 per year
About the role
- Play a crucial role in optimizing our approach to mental health disability claims.
- Provide expert consultation and support for Disability Case Managers (DCMs), Rehabilitation Consultants (RC), and Case Management Consultants (CMC).
- Conduct thorough file reviews to identify individual, office and/or regional trends pertaining to mental health claims.
- Collaborate with the national Mental Health Team to identify national trends, develop interactive educational / training programs, and create resources and job aids.
- Facilitate and participate in multidisciplinary case conferences and complex claim rounds.
- Systematically track, collect, and analyze data from claim consultations/reviews to evaluate success indicators.
Requirements
- Extensive knowledge of mental health disorders, treatment methodologies, and case management strategies, with 5-7 years of experience in related fields.
- 2-4 years of experience as a Disability Case Manager (DCM) required with a proven track record of achieving positive outcomes for all stakeholders.
- Proficiency in case formulation, treatment planning, and understanding the impact of symptoms on functionality.
- A bachelor's degree or equivalent experience
- Minimum of excellence level in case management progression model
- Experienced mentored coaching.
- Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleague.
Benefits
- Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
- A collaborative and interactive team environment
- Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
- Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mental health disorderstreatment methodologiescase management strategiescase formulationtreatment planningdata analysisfile reviewsconsultationmultidisciplinary case conferencessuccess indicators
Soft Skills
expert consultationcollaborationcoachingcommunicationorganizational skillsproblem-solvingleadershipmentoringfacilitationinterpersonal skills