Sun Life

Integration Consultant

Sun Life

full-time

Posted on:

Location Type: Hybrid

Location: WaterlooCanada

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Salary

💰 CA$58,000 - CA$93,000 per year

About the role

  • Meet with clients to review their data and system needs
  • Create Client specific data file feed solutions to help clients integrate with Sun Life systems
  • Participate as part of the client’s Sun Life implementation team and work with internal partners across the business and IT
  • Build data file maps using IBM Sterling B2B Integrator Map Editor software
  • Project Management: lead your data file implementation through all stages of the integration development lifecycle: requirements, solution design, development, testing, deployment, and monitoring
  • Identify gaps which exist between a client request and Sun Life's standards
  • Offer and influence alternative solutions that make sense from a business process and cost standpoint
  • Anticipate potential impacts to plan design, scope, process, timelines, and requirements which impact data solutions
  • Identify risks through client meetings and conversations relating to the processes, requirements, or group system capabilities
  • Resolve issues through suggesting options or negotiating with the parties involved to get to a compromised solution that meets our clients needs and still allows for accuracy of solutions, while keeping costs in check
  • Engage in the continuous improvement of the team and processes
  • Influence the team direction through participation in strategic initiatives

Requirements

  • Advanced Excel skills (pivot tables, VLOOKUP formulas) is required
  • Good understanding of file formats (xml, .csv, .txt etc)
  • Project Management knowledge of integration development lifecycle: requirements gathering, solution design, development, testing, deployment and monitoring
  • Client focused mindset with superior customer service experience
  • Self-motivated with a strong work ethic and high degree of integrity
  • Continuous learner with problem-solving skills and the ability to adapt to change
  • Detailed, thorough and focused on quality while maintaining a high degree of accuracy
  • Team player, with high interest in building relationships and working in a cross-functional team environment
  • Excellent communication and presentation skills with ability to communicate with clients in both technical and non-technical terms
  • University degree with at least 3 years of experience or an equivalent combination of education and experience
  • Understanding of Group Benefits, business processes and systems (OASIS)
  • Translation mapping experience with IBM Sterling B2B Integrator Map Editor.
Benefits
  • Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
  • A collaborative and interactive team environment
  • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
  • Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
advanced Excelpivot tablesVLOOKUPfile formatsxmlcsvtxtproject managementintegration development lifecycletranslation mapping
Soft Skills
client focused mindsetcustomer serviceself-motivatedproblem-solvingadaptabilityattention to detailquality focusteam playerrelationship buildingcommunication skills