Sumitomo Rubber do Brasil

Analyst

• Deliver excellent customer service, exceeding expectations and providing a positive experience.
• Make our customers smile and feel motivated to continue with us.
• Perform technical analysis of our products when customer inquiries arise, ensuring accuracy.
• Capture the voice of the customer through market research.
• Participate in cross-departmental discussions and lead product verification activities for reported complaints.
• Conduct field visits to distributors and end customers to collect information.
• Produce technical materials and deliver internal and customer training.

Technical Services Analyst – Tires