Sumitomo Mitsui Banking Corporation – SMBC Group

LMS Administrator – 18-24 Month Project

Sumitomo Mitsui Banking Corporation – SMBC Group

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $75,000 - $120,000 per year

About the role

  • Manage the day-to-day maintenance of HRIS platforms by unifying employee data into a system or systems and continually verify its integrity.
  • Manage configurations, permissions, access, systems operations and settings for HRIS users.
  • Work with third-party vendors to process new software releases and recommend internal changes as needed.
  • Collaborate with subject matter experts to design, develop, and implement engaging e-learning courses.
  • Oversee the successful launch and management of course content on the designated learning platform.
  • Support database management and HRIS maintenance by entering data, creating / changing / deactivating user accounts, coordinating data freezes and/or system downtime.
  • Research and resolve system problems or process flaws.
  • Assist with the execution of mass data changes, HR data retention maintenance, help monitor workflows / notifications and contribute to testing / validation.
  • Coordinate with third-party vendors to receive new software release information, escalate and help resolve system flaws / bugs.
  • Prepare data and information to contribute to the development of desktop procedures, guidelines and HRIS documentation.
  • Prepare and aggregate HRIS data, reporting and firm-wide dashboards.
  • Support overall database integrity and protect privacy and data security by understanding HRIS platform(s), processes and policies.
  • Contribute to content creation by developing and updating training materials, user guides, and knowledge base articles related to HRIS processes and best practices.
  • Partner with subject matter experts to ensure that documentation and e-learning content are accurate, up-to-date, and accessible for end users.
  • Demonstrate familiarity with business lines, awareness of key business leaders and business roles to better support database and HRIS maintenance.
  • Collaborate with HRIS colleagues and HR partners broadly to identify better processing, execution and centralization opportunities.
  • Effectively communicate with other functions including data governance, compliance and audit to help protect HRIS platform integrity and security of data.

Requirements

  • Minimum 3 years of demonstrated experience managing LMS/Learning management databases.
  • Knowledge of SuccessFactors LMS platform strongly preferred.
  • Proven expertise in designing and developing engaging e-learning courses.
  • Strong communication and stakeholder managements skills.
  • Cross-culturally competent.
  • Proactive, flexible, strong communicator and team player, project management experience, and detailed oriented.
  • Flexibility and resilience.
Benefits
  • Competitive portfolio of benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRIS managementdatabase managementdata integrity verificatione-learning course designdata reportingmass data changes executionuser account managementsystem problem resolutioncontent creationdata governance
Soft Skills
strong communicationstakeholder managementcross-cultural competenceproactiveflexibilityteam playerproject managementdetail-orientedresilience