suki.

Sales Development Rep

• Help lead the charge growing our business!
• Inbound funnel: qualifying inbound leads and reporting performance of outreach and bookings.
• Account research: determining key decision makers and influencers via account research, pulling in contacts, and strategizing best engagement.
• Outbound Prospecting: identifying qualified target accounts that are a good fit for Suki for Partners. Crafting outbound messaging to book qualified introductory meetings.
• Demand Generation: Partnering with Demand Generation on upcoming events and webinars. Thinking creatively on new campaigns that can help to drive engagement across targeted accounts.
• Sales: Partnering with AEs for strategic outreach and prospecting through LinkedIn and other resources.

Sales Development Representative – Suki for Partners

Customer Success Manager

• Grow and manage a team of leaders, customer success managers, solution engineers and partner enablement pods to manage the overall lifecycle of Suki’s platform customers.
• Manage and grow relationships and constant touch-points with senior customer executives for the region.
• Responsible for the farming, growth, expansion and renewals for all platform customers.
• Manage the solution engineering pods responsible for the development, deployment and scaling of our platform customers to their customers.
• Manage and report on the forecasting and budget for org and spans of control.
• Working closely with Product and Engineering teams on the core platform with deep exposure to APIs/SDK tech stack.

Head of Customer Success – Platform

• Help lead the charge growing our business!
• Qualifying inbound leads and reporting performance of outreach and bookings.
• Account research: determining key decision makers and influencers via account research.
• Crafting outbound messaging to book qualified introductory meetings.
• Partnering with Demand Generation on upcoming events and webinars.
• Calling into health systems to book qualified introductory calls.

Sales Development Representative – Assistant

Account Manager

• Support clients in the Eastern and Central time zones and lead SMB (1-20) and group (21-100) account sales and management
• Respond to, identify, and close new business opportunities and grow and expand footprint within existing SMB/Group accounts
• Onboard new users and drive successful training and adoption across all segments of Suki users
• Build, cultivate and leverage relationships with targeted accounts and key clinical/IT stakeholders to uncover opportunities
• Identify new Suki users within SMB/Groups in collaboration with Customer Success colleagues and work with Marketing on campaigns
• Maintain accurate account funnel and forecast in SFDC
• Own/manage a portfolio of SMB/Group customers and drive renewals, expansion, and recognition of ROI
• Engage with customer teams, practice managers, and IT support teams to ensure successful setup and adoption
• Proactively identify and drive resolution of risks, issues, and escalations; act as strong voice of the customer to internal stakeholders
• Translate training learnings into periodic business reviews and use metrics to measure customer health and deployment success

Sales Development Representative – Suki for Partners

Head of Customer Success – Platform

Sales Development Representative – Assistant

Customer Success Account Manager