Success Tutoring

Growth and Performance Manager

Success Tutoring

part-time

Posted on:

Location Type: Hybrid

Location: Auckland • New Zealand

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About the role

  • Playbook Implementation: Partner closely with Franchise Partners to implement our proven operational and growth strategies, ensuring every centre in New Zealand is set up for success.
  • HQ Conduit: Act as the primary link between New Zealand operations and our Head Office, ensuring clear communication, resource sharing, and alignment with brand goals.
  • Operational Guidance: Provide expert guidance on the Success Tutoring methodology, helping Franchise Partners deliver tutoring that meets local parent expectations and NZ educational standards.
  • Performance Coaching: Conduct regular business reviews and operational "health checks," empowering Franchise Partners to elevate their leadership and student outcomes.
  • Local Growth Assistance: Assist Franchise Partners in executing hyper-local marketing campaigns and building meaningful partnerships with local schools and community groups.
  • Brand Excellence & Compliance: Help partners maintain high standards of quality and compliance across all locations, identifying ways to streamline operations and boost efficiency.

Requirements

  • Education Advocate: You are passionate about the education sector and genuinely enjoy coaching small business owners to achieve their goals.
  • Mobility & Travel: You hold a full New Zealand Driver’s Licence and have a reliable vehicle for regular travel to centres across Auckland and surrounding regions.
  • Flexibility: You are willing and able to travel domestically (flights) to support other New Zealand territories as the brand launches in new regions.
  • Compliance: As this role involves the education of children, the successful candidate must undergo a satisfactory Vulnerable Sector Police Vet in accordance with the Children’s Act 2014.
  • Operational Experience: At least 2 years’ experience coaching operations or supporting franchisees/multi-site managers, with a focus on tracking performance and problem-solving.
  • Strategic Execution: Proven experience working through structured improvement programs and detailed action planning to hit KPIs.
  • Systems Focused: Hands-on experience rolling out consistent brand standards and ensuring business programs are followed to the letter.
  • Facilitation Skills: Confidence in delivering impactful group training and workshops that lift performance and build partner capability.
Benefits
  • Total Remuneration Package: This role offers a competitive hourly rate. The package is "Total Remuneration," which includes the base rate plus the statutory **3% Employer KiwiSaver contribution**.
  • Mileage Reimbursement: For travel between centres using your own vehicle, you will be reimbursed for mileage at the current **IRD (Inland Revenue) rates**.
  • Travel Expenses: All costs associated with domestic flights and overnight stays for regional support visits will be covered or reimbursed by Success Tutoring.
  • Performance-based bonuses tied to franchise growth and centre performance outcomes.
  • Ideal for: Professionals transitioning from corporate roles seeking greater flexibility and meaning, or experienced coaches who value work-life balance without sacrificing impact.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operational guidanceperformance coachinghyper-local marketingbusiness reviewscompliance standardsstructured improvement programsaction planningtracking performanceproblem-solvingfacilitation skills
Soft skills
education advocacycoachingcommunicationflexibilityleadershiprelationship buildingstrategic executionimpactful trainingpartner capability developmentresource sharing