Substack

Operations Associate

Substack

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $90,000 - $120,000 per year

About the role

  • Support day-to-day business, people, and finance operations, ensuring core internal processes run smoothly.
  • Assist procurement and legal operations workflows, including contract intake, prioritization, tracking prior agreements, and supporting contracts through execution.
  • Maintain and audit employee data across HRIS, payroll, and benefits systems for onboarding and offboarding.
  • Coordinate with our PEO on payroll processing, benefits administration, compliance requests, and year-end processes, including preparing payroll inputs, managing contractor and EOR records, and supporting reimbursements.
  • Support operations projects, such as performance review cycles, compensation updates, and business compliance projects.
  • Provide light office operations support for the New York office, including vendor coordination and general workplace needs.

Requirements

  • 1–3 years of experience in operations, HR, people operations, or finance operations.
  • Experience working with PEOs (e.g., Sequoia One, Deel) and familiarity with AP, expense, and HRIS systems (e.g., Zip, Navan, HiBob) is a plus.
  • Strong attention to detail and excellent organizational skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong preference for someone based in the New York City area.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Equity for all full-time roles
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISpayroll processingbenefits administrationcontract managementcompliancedata auditingprocurement workflowsexpense managementperformance review cyclesbusiness compliance
Soft Skills
attention to detailorganizational skillsdiscretioncommunicationcoordination