Stryker

Lead Analyst, ASC Operations

Stryker

full-time

Posted on:

Location Type: Remote

Location: Florida • Missouri • United States

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Salary

💰 $77,700 - $168,400 per year

Job Level

Senior

About the role

  • Play a crucial role in Stryker's Transformation Strategies business.
  • Support Stryker's offense in the ASC & NT markets.
  • Manage relationships, influence, and collaborate with both key internal stakeholders and external customers.
  • Coordinate with 6+ ASC Regional Sales Managers to address customer inquiries and requests post-deal close.
  • Troubleshoot and resolve customer and internal partner issues e.g., purchase orders, pricing, freight, etc.
  • Manage a diverse portfolio of ASC & NT customers and ensure high customer satisfaction.
  • Establish and maintain partnerships across finance, sales operations, and other teams to fulfill customer needs.
  • Lead or partner with internal teams to enhance scalable processes.
  • Collaborate with Customer Solutions functional leaders.
  • Partner with sales and senior leadership to drive operational excellence.
  • Provide regular reporting to leadership on progress toward organizational goals.
  • Develop and manage monthly postsale pod meetings.
  • Promote a culture of diversity, equity, inclusion, transparency, and ethical behavior.

Requirements

  • Bachelor's degree
  • 4+ years of professional experience
  • Ability to handle ambiguous situations and think strategically about improving reporting capabilities.
  • Excellent verbal and written communication skills.
  • Strong ability to work independently within defined deadlines and manage multiple commitments.
  • Demonstrated analytical and effective decision-making abilities.
  • Proficiency in Microsoft Excel, PowerPoint, and Word.
  • Ability to handle confidential and sensitive matters.
  • Experience supporting a matrixed organization, working cross functionally and being customer facing.
  • Sales Operations and or Pricing analytics experience
  • Experience with PowerBI
Benefits
  • Health
  • Vision
  • Dental
  • 401K
  • Tuition Reimbursement
  • Employee Assistance Program
  • Wellbeing Program
  • Employee Stock Purchase Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsPricing analyticsAnalytical abilitiesDecision-makingReporting capabilitiesCustomer relationship management
Soft Skills
Communication skillsStrategic thinkingIndependenceTime managementCollaborationProblem-solvingInfluencingCustomer satisfaction focusDiversity and inclusion promotion
Certifications
Bachelor's degree