Field Engineer

• Perform preventive maintenance, installation, site surveys, demand and emergency services for digital cinema equipment
• Perform maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies
• Provide demand service for customers; determine and execute a support plan
• Test electronic assemblies, components, or parts using ohmmeter, voltmeter, ammeter, color meter, resistance bridge, oscilloscope, and automatic or computerized test equipment
• Examine equipment and assemblies for defects and replace defective components
• Repair equipment and perform field testing; resolve firmware and software issues
• Direct investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products
• Record, analyze, and inform appropriate personnel of production quality and customer complaint status using written and electronic reporting
• Install electronic or digital equipment and test; record activities in Field Point daily including work description, expenses, hours, labor and travel
• Take ownership and perform other duties as assigned

Field Service Technician

Associate Field Service Technician – Communications

Field Service Engineer 2 – Imaging

Field Service Engineer 2 – Imaging

Field Engineer – In Training

Depot Repair Tech II / Field Service Engineer II