Stripe

Analyst

• Conduct detailed compensation analysis and modeling to support compensation program design, recommendations and decision making
• Play a critical role in our annual pay range benchmarking and review process
• Support Stripe’s relationship with third-party vendors by ensuring data sets are comprehensive and current
• Develop and maintain compensation tools, dashboards, and templates to drive informed decision-making
• Collaborate with People and Finance teams to ensure accurate and timely compensation data and reporting
• Ensure data accuracy and integrity by performing periodic audits in our HRIS (Workday)
• Support the design and development of annual compensation planning programs
• Participate in research and analysis for new compensation policies and programs
• Manage and analyze complex datasets to distill insights and convey findings; build tools as required to improve efficiency

Compensation Analyst

Program Manager

• Maintain the Global Third Party Risk Management Program, Policy, and Framework, ensuring alignment with relevant regulations, standards, and best practices
• Launch and mature nascent risk domains to increase overall program maturity
• Design and support an enhanced oversight model for specialized third party types including Partnerships, and Contingent Workers
• Design and enhance elements of the existing Third Party Risk Framework including offboarding and incident monitoring, among other areas
• Build and oversee third party performance management function; define performance standards, including metric templates and ongoing monitoring activities, to ensure third party health
• Design effective reporting to monitor and communicate the third party risk program status, key issues, and remediation plans to governance committees, senior leaders, and relevant stakeholders
• Serve as subject matter expert and coordinator of system business requirements among risk domain owners and stakeholders - prioritizing effective requirements (Users First and Risk Focused)

Program Manager, Third Party Risk

General Counsel

• Counsel on the development, acquisition, and protection of all forms of intellectual property at Stripe, with an emphasis on trademarks, copyrights, and domain names.
• Help prepare and prosecute US and international trademark and copyright applications, making judicious use of outside counsel.
• Perform trademark clearance for new use cases, including new product launches.
• Handle trademark and copyright enforcement, including online enforcement and UDRP proceedings.
• Manage US and international trademark and copyright disputes, including Oppositions and Cancellations.
• Negotiate co-existence agreements, and advise on licensing and other trademark and copyright commercial terms.
• Provide advice and training on copyright matters, particularly those related to Stripe Press.
• Work closely with other members of Stripe’s Legal and Risk teams to investigate and act on notices received as part of Stripe’s IP Notice Process.
• Support IP matters relating to M&A.

IP Counsel

Financial Crime

• Ensure our policies, operations, and workflows align to the needs of our financial partners.
• Be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk.
• Influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Risk Operations Analyst, Financial Crimes

• Lead a team of high-performing Risk Operations Analysts
• Future proof our organization by proactively evolving our strategy to scale our operations, while also solving our day-to-day challenges with Stripe’s exponentially growing risk review volume
• Collaborate with and influence Risk leadership and cross-functional Risk teams to pursue the highest ROI investments for our user experience, improve our internal processes, and build out our operations and production roadmap to deliver services at scale
• Maintain oversight of the team’s operational performance as it relates to Financial Crimes work streams, to ensure compliance with regulatory and financial partner expectations
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Define and manage core metrics, SLAs, and performance of the Financial Crimes team
• Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders
• Provide support to the business with the launch of products to ensure financial crime compliance requirements are met
• Understand the risk tradeoffs between protecting Stripe and upholding what it means to be Users First; we’re ambitious with our goals and don’t believe you have to compromise on the user experience in order to effectively mitigate risk

Financial Crimes Operations Manager

• Monitor portfolio and transactions to identify, mitigate and predict risky behavior that could result in losses for Stripe, our users, and the payment ecosystem
• Collaborating with internal partners like Product, Engineering, Data Science, Risk Partnerships, and Operations, to tailor fraud risk management techniques to various products, payment methods across the globe
• Continually evaluate product for gaps and propose risk controls to enhance the product while enabling growth
• Scale risk processes to cover an increasingly large and complex landscape of payments risks and effectively design and outsource manual/repetitive workflows
• Work with Stripe users to educate them about and help prevent potential risks to their business
• Challenge the payments industry status quo to help enable innovative businesses to flourish online

Transaction Fraud Strategy Analyst

Android Engineer

• Design, build and maintain Android apps and SDKs in Kotlin
• Develop Android payment applications for a variety of devices and form factors
• Work with engineers, product managers, designers, and stakeholders across the company to bring new features and products to Stripe’s mobile users
• Collaborate with Android developers who work on the Stripe mobile apps and Stripe Terminal to set best practices for Android development across the company
• Work with user research and product design to understand users and address their needs

Android Engineer, Terminal OS Platform

• Draft, review, and negotiate enterprise agreements for SaaS, software, AI tools, on-prem infrastructure, hardware, data feeds, consulting services, and technology-focused managed services.
• Act as a trusted advisor to senior business leaders on legal and technology licensing issues. Partner closely with key client group Corporate Technology (CorpTech) and a range of product technology groups.
• Collaborate and build efficiencies with talented teams across Stripe, including Strategic Sourcing, Supplier Deal Management, Product Legal, Privacy Legal, Regulatory Legal, Intellectual Property, Security, Tax, Finance & Strategy, and Third Party Risk Management.
• Develop and implement continuous improvement of tools, processes, training, and playbooks to help manage high-volume workstreams and educate internal and external counsel.
• Ensure Stripe’s commercial relationships comply with applicable law, Stripe’s data privacy and security policies, global privacy regulations, and global outsourced services guidelines.
• Identify and evaluate business and legal risks, and find creative ways to mitigate them while achieving business goals.
• Effectively distill and explain complex issues in a meaningful and effective way to a variety of cross-functional stakeholders.
• Be able to prioritize workloads and competing priorities with skillful multitasking.
• Spot issues, develop solutions, and counsel teams on issues relating to data protection and privacy regulations, intellectual property, risk management, compliance, and cybersecurity.
• Act as a responsive point of escalation for outside counsel.

Commercial Counsel, Tech Transactions

Product Manager

• Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite
• Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company
• Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications
• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams
• Develop and execute on a strategy for advancing Stripe’s ML/AI infrastructure and tooling

Product Manager, ML Foundations – GenAI

Account Manager

• Build and maintain strong, long-term relationships with key financial ecosystem partners.
• Collaborate closely with partners to define and implement successful integrations.
• Establish Service Level Agreements (SLAs) for partner accounts and drive technical reviews.
• Work across multiple Stripe teams including Engineering, Product, and Partner Development.
• Assist in incident resolution by coordinating with internal teams.
• Identify inefficiencies within Stripe’s operating model and propose effective solutions.
• Provide ongoing training, documentation, and support to partners.
• Gather feedback from partners to inform improvements in internal processes.

Technical Partner Manager – Networks

• Interact with users, app developers, and internal product teams daily, to validate product ideas/requirements and prototypes
• Partner with engineering and design to ship functionality that delights users and app developers, has the right balance of impact vs engineering cost, and makes a measurable impact
• Develop the vision, strategy, and roadmap, for Stripe Apps and the core extensibility platform
• Define key success metrics
• Work closely with user researchers to test hypotheses and understand user pain points

Staff Product Manager, Stripe Apps – Extensibility Platform

• Design, build and maintain tools, libraries and infrastructure that improve the productivity of Terminal engineers across mobile, backend and embedded systems.
• Collaborate closely with mobile engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions.
• Contribute to and improve our build, CI/CD and test automation systems for Terminal SDKs, Android apps and firmware.
• Work with stakeholders across Terminal to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows.
• Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation.
• Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience.
• Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team.

Android Engineer, Terminal Developer Productivity

Solutions Engineer

• Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android).
• Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord)
• Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure.
• Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings.
• Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool.
• Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions.

Technical Solutions Engineer

Content Marketing Manager

• Lead content design for new product experiences that connect business goals with user needs
• Scope and prioritize work, ensuring we’re working on the right things to achieve business goals and improve users’ experiences
• Present work regularly to leaders; synthesize and act on feedback to rapidly refine solutions
• Shape (and scribe) interaction flows, information architecture, and other microcopy
• Define, map, and name concepts across our product
• Facilitate content critiques and workshops, advise partners on content execution, and create tools and templates to enable others to create their own great content
• Make connections with product teams across Stripe to create cohesive user experiences and improve our design systems
• Champion craft and product excellence through example

Staff Content Designer, Dashboard

• As an SA program manager, you’ll steer design, decision-making, and delivery on programs that improve the user-facing excellence and organizational efficiency of the global SA org.
• Within SA, you’ll partner with SA leadership and SA business partners (e.g. Strategy & Operations, Enablement, Recruiting, People) to define and roll out global standards of user-facing and operational excellence.
• Partner with SA leadership and SA Enablement to ensure our global playbooks for SAs and managers are regularly updated with guidance and best practices for SA excellence.
• Partner with Enablement and Strategy & Operations define and operationalize inspection/coaching mechanisms for SA pre-sales excellence (e.g. DEMO Principles, Value Selling).
• Design, deliver, and run global programs that develop SA talent and invest in our people & culture (e.g. SA peer-to-peer mentorship program).
• Provide central project management support on high-priority global initiatives (i.e. “Big Rocks” workstreams) to drive decision-making, action, visibility, accountability, and impact.
• Define and manage internal SA communication rhythms (e.g. manager digests and global SA newsletters) to drive clarity, alignment, and action across the field.