Stripe

Recruitment

• Partner with multiple internal stakeholders with varying priorities to understand their hiring objectives and drive recruiting strategies to hit headcount goals
• Partner closely with recruiting analytics to ensure accurate reporting of hiring progress back to the business
• Build and drive cross-functional partnerships with compensation, human resources, finance and others to scale hiring across Stripe
• Consistently generate a healthy pipeline of high quality candidates by driving initiatives across branding, events, and employee referral channels
• Provide timely reporting of key metrics and insights to drive decisions and improve processes

Core Recruiter

Administration

• Own the integrity and accuracy of equity data in Shareworks including the equity plan and capitalization table
• Accurately process equity activity, including grants, share issuances, RSU releases, option exercises, and stock purchase plan allocations, ensuring regulatory compliance
• Maintain accurate participant data
• Work and collaborate with cross functional business partners (accounting, tax, payroll, compensation, legal and others)
• Perform monthly, quarterly and annual equity activity reconciliations
• Have a user first mentality when helping Stripes
• Foster exceptional equity participant experiences by creating presentations, answering inquiries, developing educational resources, and managing the internal equity site
• Develop streamlined equity administration processes, system automations, and global tax compliance strategies

Equity Administrator

• Manage the end-to-end process for internal mobility, ensuring a smooth experience for all candidates
• Partner with Hiring Managers, Recruiting Managers, People Partners, Compensation, and Talent Mobility teams to understand hiring needs, define role requirements, and align on strategies for internal talent movement
• Act as a trusted advisor for employees seeking to move internally, providing guidance on the internal mobility process
• Coordinate with stakeholders to ensure internal candidates are evaluated fairly and consistently in line with Stripe’s internal mobility practices
• Build out and refine internal recruiting processes to ensure efficiency, scalability, and a positive candidate experience
• Handle a high volume of internal requests and applications while ensuring attention to detail and meeting internal deadlines
• Partner proactively with Recruiting Managers and external recruiters to review candidate pipelines
• Curate a positive candidate experience for all internal candidates
• Ensure alignment with Stripe’s values, culture, and operational goals as you drive internal talent mobility across teams
• Continuously improve the internal recruiting experience by gathering feedback and identifying areas for process improvement

Internal Recruiter

Product Manager

• Own the buyer experience on Stripe’s Optimized Checkout Suite
• Set the vision and define strategy for checkout experience
• Build deep customer empathy with Stripe’s users
• Propose holistic non-obvious solutions to meet user needs
• Drive projects across the broader company and collaborate with stakeholders.

Product Manager, Optimized Checkout Suite, Buyer Experience

Account Manager

• Evaluate and develop the business case to support Stripe’s product and engineering investment in new strategic partnerships across verticals (e.g. AI, Platforms, Payment Methods)
• Manage strategic planning, negotiation and new partnership development
• Ensure highly structured, methodical deal management rooted in milestones, KPIs, and alignment with partners on opportunities of mutual interest
• Navigate the largest partners, in partnership with product, operations, marketing and sales, to execute deals supporting Stripe’s strategy
• Develop and grow Stripe’s relationships with partners, including their senior executives and leadership
• Partner with cross-functional teams (Product, Engineering, Go-to-Market Partnerships, Product Marketing, Operations) to design and implement strategies and processes that will enable us to scale our partnerships and increase our velocity as a team

Partner Development Manager – Strategic Partnerships

Financial Crime

• Lead efforts in either Standards & Enablement or FC Performance
• Translate complex regulatory requirements into executable standards
• Manage cross-functional incidents
• Partner with Engineering to deploy AI-powered investigative solutions
• Design high-performance execution frameworks
• Continuously strengthen program resilience
• Translate emerging threat intelligence into detection enhancements
• Design scalable risk frameworks

Risk Strategist, Financial Crimes Program Integrity – Effectiveness

Affiliate Manager

• Coordinate responses to state regulatory inquiries, filings, forms, applications, renewals, surety bonds, and anything else required for license maintenance
• Assist in managing regulatory exams and inquiries, responding to regularly exam matters and monitoring the implementation and closure of any remediation items
• Stay abreast of regulatory changes, particularly with respect to digital assets, and how they impact regulatory affairs’ licensing and exam management program activities and responsibilities
• Establish and maintain relationships with internal and external partners and business units, relevant state and local agencies, licensing consultants, and outside counsel
• Work proactively with Legal, Finance, Financial Crimes, Affiliate Officers, Product, and other key stakeholders on managing the regulatory affairs’s licensing and examination program
• Support any end-to-end licensing, examination and related ad hoc inquiries as required in partnership with key stakeholders
• Engage in special projects in support of the regulatory affairs program in North America

Affiliate Services Licensing Specialist, Regulatory Affairs

Product Designer

• Explore, shape, and communicate a compelling product vision alongside product and engineering teammates
• Design and iterate on ambiguous product experiences for merchants, agents, and consumers
• Work directly with senior leadership to communicate progress and evolve our strategy

Senior Staff Product Designer, Agentic Commerce

Program Manager

• Create and lead programs to transform marketing and sales development with AI programs like AI SDRs and agentic marketing campaign production
• Own end-to-end program delivery for marketing operations initiatives; maintain program communications, track milestones, coordinate cross-functional workstreams, and provide regular updates on roadmap progress
• Serve as the process owner for campaign execution workflows across email, landing pages, and paid media, supporting Growth, Lifecycle, and Global Campaigns marketing teams
• Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution across teams and regions
• Consult on best practices in Marketo and Braze, with a focus on automation, scalability, and operational design; design complex nurture and trigger campaigns and standardize them for broader use
• Own prospect data programs including marketing database growth strategy using first-party and third-party sources, ensuring the marketing database is healthy, deduplicated, and compliant
• Drive sales contact data completeness and accuracy for target accounts — managing third-party data vendor relationships, defining data enrichment workflows, and partnering with Sales Development and Sales Operations to ensure contact coverage meets pipeline goals
• Lead programs to address recurring operational challenges; define objectives, success metrics, and build repeatable processes that scale
• Partner with Engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
• Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
• Drive ongoing improvements in marketing operations through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
• Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones

Marketing Operations Program Manager

Communications

• Drive execution of user-facing work for regulatory programs, compliance requirements, and major risk initiatives impacting Stripe’s largest users
• Handle escalations and directly engage with user executives when required to explain timelines, decisions, and next steps
• Conduct retrospectives and synthesize learnings to continuously raise the bar on execution
• Define internal team and external user engagement strategy across our global roadmap
• Align on key moments and milestones and how we will communicate them
• Program manage multiple user communications in the pipeline simultaneously and ensure they are aligned with program objectives and Stripe’s brand
• Partner and closely across Product, PMM, Content, TPM, and Ops teams on final messaging
• Work with senior leadership to ensure sign offs
• Deliver enablement for GTM teams (AEs and CSMs) and partner with Technical Account Management, Enterprise Support, and Operational teams to ensure consistent understanding and execution
• Create training sessions, field guidance, and reference documentation to drive awareness and preparedness; build and refine repeatable models for regulatory implementation, including templated communications, playbooks, and reporting standards
• Build deep relationships with senior leaders across GTM and Risk teams; develop clear POVs how to execute complex global projects with a user-first mentality
• Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams and field stakeholders
• Own execution plans from end to end including cross-functional coordination, tracking, risk mitigation, and status reporting

Strategic Programs Lead – User Communications, Advocacy & Escalations

Operations

• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
• Consistently monitor and analyze the campaign production "supply chain” including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
• Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
• Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.
• Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.

Campaign Operations Manager

Risk

• Embed within Sales teams to drive due diligence strategy for large, complex financial services deals. You will partner with Stripe’s Sales, Legal, Compliance Product, and Financial Partnerships teams to drive sophisticated solutions and ensure a positive experience for Stripe’s largest users.
• Perform research and analysis to assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth.
• Challenge the status quo and provide multiple alternative solutions and key execution criteria.
• Represent Stripe in external engagements with our most critical partners and users.
• Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving.

User Risk Strategist – Deal Advisory

Technical Account Manager

• Support short high-impact Terminal engagements and augment the broader TAM function for enterprise in-person commerce customers.
• Run focused technical engagements for assigned Terminal customers — pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting.
• Serve as a technical augment to TAMs and Account teams: provide hands-on integration help, gap assessments, and targeted runbooks during the engagement window.
• Guide customers through reader provisioning, pairing, SDK integration patterns (mobile/web), and cloud API usage relevant to the engagement scope.
• Diagnose and resolve in-person payment issues that arise during pilots or rollouts (connectivity, pairing, contactless/EMV edge cases, reconciliation signals), escalating appropriately.
• Produce concise, customer-facing artifacts (integration checklists, short runbooks, sample snippets) tailored to the engagement outcome.
• Work with Support, Operations, and Product to surface recurring issues discovered during short engagements and contribute to improvements in documentation, onboarding flows, and troubleshooting playbooks.
• Lead technical calls, demo sessions, and occasional on-site work as needed for short-term deployments.
• Hand off longer-term operational or product requests to the owning TAM or Account team, and ensure the customer has a clear next-step plan.

Technical Account Manager, Terminal

• Partner cross-functionally across our Support organization to devise and execute strategies to evolve our Support infrastructure and processes in service of our top-line mission
• Support the Support business teams through scaled change management to effectively enable, launch, and scale new quality processes
• Lead a team of high-performing program managers across multiple workstreams; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant
• Own the quality business outcomes and metrics associated with Support Ops processes including operational efficiency and user experience
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Manager, Quality Support Operations

Digital Marketing

• Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue.
• Develop and manage testing agenda and media plans for the program.
• Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue) - measure success, optimize against targets, and report on performance on a recurring cadence.
• Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data.
• Partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics & insights, and regional teams to create a best-in-class paid program.
• Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance & roadmap.
• Partner with relevant stakeholders on audience management and ensure we’re reaching the right users.
• Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value.
• Proactively identify areas of weakness in the paid program and flag these as requiring improvement - and then create a plan to remedy.