Define and evolve the stories that shape how the world sees Stripe
Partner with PMM, Design, Engineering, Growth and Product teams to understand and help prioritize the needs of our target segments, understand their needs and shape user experience across our site
Lead and evolve Stripe’s external product architecture messaging, ensuring it reflects how users think and how our portfolio is evolving
Own the public-facing product roadmap, partnering with PMMs, Product Ops, and Product to define what we share, how, and when
Craft and maintain Stripe’s core sales narrative, ensuring it’s simple, cohesive, and tailored to different customer types and sales conversations
Coordinate major launch moments, including those tied to Stripe Sessions and Stripe Tour, to deliver cohesive narratives across channels (sales, web, comms, etc)
Partner with teams across the company, including Product, PMM, Sales, Design, and Comms, to bring our product stories to life
Be a steward of Stripe’s brand, ensuring our portfolio storytelling reflects our ambitions and core strengths
Requirements
A storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience—from developers to technical and non-technical founders—and differentiate Stripe. You have excellent verbal and written communication skills.
Structured and strategic. You bring order to complexity. You’re able to distill ambiguous inputs into clear frameworks, roadmaps, and priorities.
Data-oriented. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track.
Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving environment and working with passionate sales teams, are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
A team player. This role collaborates across the wider Marketing team, Design, Product, Growth, Sales, Comms and basically with every team at Stripe. You are able to work with a range of disciplines to execute on your work.
5-7 years of relevant work experience that can span marketing, product marketing, growth marketing or product management.
At least 3-5 years of marketing or go-to-market experience
Experience working on marketing or growth throughout a SaaS product's lifecycle
Experience working in B2B settings and with sales teams
Preferred: Experience working with the startup founder or developer audience is preferred but not required