Senior Product Manager
FastSpring
SQL
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Ensure policies, operations, and workflows align to the needs of Stripe's financial partners
- Accountable for workflows impacting cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk
- Influence and advise operational teams in building scalable operational processes to ensure compliance with service level agreements and routine reporting
- Evaluate merchants by assessing suitability to process on Stripe
- Adhere to processes while questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements
- Effectively and clearly communicate with internal teams, Stripe's users, and financial partners
- Identify trends and report to cross-functional teams to enhance detection systems
- Contribute to projects to enhance and optimize due diligence strategy, systems, and tools
- Help build and scale processes across the risk operations ecosystem
- Identify gaps in systems, policies, and strategies and recommend enhancements to mitigate emerging risks
Requirements
- At least 5+ years of experience in risk management, compliance, or financial operations
- Strong analytical and problem-solving skills
- Excellent communication skills, both written and verbal
- Ability to work independently and collaboratively in a fast-paced environment
- Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
- Can analyze feedback patterns and use these insights to drive process and product improvements
- Experience with PCI-DSS implementation, MCC classification and monitoring, and card brand compliance programs
- Experience with in TPA/marketplace compliance oversight, KYB processes including business verification and beneficial ownership identification, and ongoing due diligence procedures
- Proven track record developing compliance policies and procedures for payment processing environments
- Experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls
- Experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes
- Data analysis tools such as SQL (preferred)
