Stream Digital Services

Solutions Engineer

• Lead technical discovery sessions with product, engineering, and architecture stakeholders at prospective and existing customers.
• Develop and deliver custom demos, prototypes, and technical presentations tailored to customer use cases.
• Serve as the primary technical contact during pre-sales evaluations, proofs of concept, and pilot projects.
• Translate customer business goals into Stream solution architectures that demonstrate value and technical feasibility.
• Partner closely with Sales, Customer Success, and Product teams to ensure a smooth handoff from pre-sales to implementation.
• Respond to technical sections of RFPs/RFIs and assist in developing solution documentation and architecture diagrams.
• Act as a technical subject matter expert on Stream’s APIs, SDKs, and cloud infrastructure, staying current with new feature releases.
• Advocate for customer needs and provide structured feedback to the Product and Engineering teams to guide roadmap priorities.
• Mentor junior sales engineers and contribute to the continuous improvement of sales engineering processes and best practices.
• Represent Stream at industry events, webinars, and conferences as a technical thought leader and brand ambassador.

Senior Solutions Engineer

People Operations

• Own the full scope of People Ops for our US organization, ensuring compliance, engagement, and alignment with global practices.
• Ensure compliance with US labor laws, leave regulations, and employment documentation.
• Oversee contracts, onboarding, and offboarding for US-based employees.
• Manage payroll inputs, benefits administration, and open enrollment in partnership with Finance.
• Lead and support the US Office Manager.
• Anticipate risks and proactively design programs and policies that protect both the business and employee experience.
• Provide strategic counsel to managers and leadership on employee relations, performance, and organizational design.
• Act as the senior point of contact for complex ER cases, investigations, and conflict resolution, ensuring outcomes are fair, compliant, and aligned with Stream’s culture.
• Drive initiatives that strengthen employee engagement, inclusion, and retention across US teams.
• Partner with managers on performance management, coaching, and leadership development.
• Oversee US onboarding and offboarding experiences, raising the bar for seamless and impactful transitions.
• Develop frameworks for compensation, benefits, and career development
• Use data and insights (turnover, engagement, pay equity, ER cases) to identify trends, mitigate risks, and influence decision-making at the leadership level.

Senior Manager, People Operations

Engineer

• Work on the core API of Stream's video product, including the SFU and media pipeline used for WHIP/WHEP/RTMP and other protocols
• Use and develop with Golang, WebRTC, RTMP, SRT, HLS, protobuf, SVC codecs, Opus, and bandwidth negotiation
• Improve performance and build new features for the SFU server
• Work on edge infrastructure to improve stability and feature-set
• Build new features to support existing and upcoming audio/video technologies (e.g., AI, WHIP, SRT, WHEP)
• Raise the developer experience to make it easier to add real-time audio/video to applications
• Participate in expanding AI integrations for real-time audio & video

Senior Solutions Engineer

Senior Manager, People Operations

WebRTC SFU Engineer