Email Marketing Account Manager
Wishpond (TSXV:WISH)
Apollo
Associate Account Manager, Workday Professional Services
Strada
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
JuniorMid-Level
About the role
- Act as the primary client contact in the delivery of AMS Services to transactional clients.
- Effectively manage adjusting priorities and deliverables for a portfolio of 5-12 clients.
- Provides all account management support and contract oversight including new client onboarding, status and service usage reporting and invoicing review.
- Executes tasks with minimal supervision to ensure quality delivery and client satisfaction.
- Manages customer accounts to ensure on-time, quality, and successful delivery of service including oversight of all work requests.
- Identify additional opportunities for enhanced services for our customers.
- Liaise between business, technical, and sales stakeholders and contacts.
Requirements
- 1 to 3 plus years’ experience preferred in client or project management.
- Experience with Workday or equivalent platform is a plus.
- Experience with a ticket management software such as Jira is a plus.
- Bachelor’s Degree or equivalent experience is preferred.
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client managementproject managementcontract oversightservice usage reportinginvoicing reviewonboarding
Soft skills
communicationprioritizationcustomer satisfactionstakeholder liaisonquality delivery
Certifications
Bachelor’s Degree
