About the role Monitor and manage ticket queues using the appropriate BI tools Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities Collaborate with team members Handle all associated payroll tasks Requirements Independently process payroll from end to end according the defined standards and client requirements Understand and interpret a payslip Understand and follow the payroll calendar Identify deviations from the standard scope of service and act accordingly Recognize and deal appropriately with sensitive and confidential information Produce and understand standard and client specific payroll reports Review and validate data for accuracy and completeness Answer payroll related questions and requests Support and execute SOC1 Controls Maintain and apply defined work instructions (DWIs) Perform Transactions with Third parties Provide clear knowledge transfers to peers Support the Root Cause Analysis (RCA) process Support and manage system maintenance testing Maintain current knowledge of legislation requirements; system updates, changes and overall payroll procedures Participate in projects and activities as needed and assigned Health coverage Wellbeing programs Paid leave (vacation, sick, parental) Retirement plans Learning opportunities Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills payroll processing data validation report generation BI tools end-to-end payroll processing SOC1 Controls Root Cause Analysis system maintenance testing legislation compliance transaction processing
Soft skills collaboration communication attention to detail problem-solving confidentiality knowledge transfer independence adaptability organizational skills customer service