Storyteller

Artificial Intelligence

• You’ll join a fast-paced team that values ownership, clarity, and shipping.
• You’ll work remotely, collaborate with leading sports organisations, and be embedded in one or more products, helping shape how they use and evolve our product suite.
• Own AI-driven workflows and product improvements within specific parts of the product suite.
• Identify friction in how clients and teams use the product and propose solutions.
• Build and iterate on AI-powered automations, tools, and workflows to improve delivery and outcomes.
• Be responsible for deciding what matters within your product area, not just executing predefined tasks.
• You’ll translate real client and usage problems into shipped product improvements, not decks or specs.
• Use AI and internal tools to investigate product behaviour, debug issues, and test ideas.
• Work directly with engineers to ship changes and improvements.
• Engage with clients when needed to understand real problems and validate solutions.

AI Product Builder

• Own AI-driven workflows and product improvements within specific parts of the product suite
• Identify friction in how clients and teams use the product and propose solutions
• Build and iterate on AI-powered automations, tools, and workflows to improve delivery and outcomes
• Be responsible for deciding what matters within your product area, not just executing predefined tasks
• Use AI and internal tools to investigate product behaviour, debug issues, and test ideas
• Work directly with engineers to ship changes and improvements
• Engage with clients when needed to understand real problems and validate solutions.

• Own AI-driven workflows and product improvements within specific parts of the product suite
• Identify friction in how clients and teams use the product and propose solutions
• Build and iterate on AI-powered automations, tools, and workflows to improve delivery and outcomes
• Engage with clients when needed to understand real problems and validate solutions.

QA Engineer

• Use AI coding agents and related tools to explore the SDK codebases, understand behaviour and accelerate quality work.
• Use product, technical, integration and release risk to identify the highest-value quality improvements.
• Design, build and maintain useful unit and component tests for SDK behaviour.
• Design, build and maintain integration tests covering SDK interaction with Storyteller services and APIs.
• Put automated tests into active CI and release workflows, with failures that are clear and actionable.
• Prove that tests detect meaningful breakage rather than merely producing passing output.
• Investigate bugs using code, logs, APIs, test results and product behaviour.
• Work with builders to improve testability and prevent repeated classes of defects.
• Communicate clearly in Slack and other team systems: state the evidence, impact, current understanding, owner and next action.

QA Engineer – AI Native

• Use AI coding agents and related tools to explore the SDK codebases, understand behaviour and accelerate quality work.
• Use product, technical, integration and release risk to identify the highest-value quality improvements.
• Design, build and maintain useful unit and component tests for SDK behaviour.
• Design, build and maintain integration tests covering SDK interaction with Storyteller services and APIs.
• Put automated tests into active CI and release workflows, with failures that are clear and actionable.
• Prove that tests detect meaningful breakage rather than merely producing passing output.
• Investigate bugs using code, logs, APIs, test results and product behaviour.
• Where appropriate, follow a well-understood issue through to a bounded production fix.
• Work with builders to improve testability and prevent repeated classes of defects.
• Turn repeated investigation or testing work into reusable AI workflows, tools, checks or test assets.
• Communicate clearly in Slack and other team systems: state the evidence, impact, current understanding, owner and next action.
• Contribute useful AI-assisted engineering practices to the wider SDK team while remaining primarily accountable for quality outcomes.
• Contribute to tvOS, Android TV, Fire TV, Web and Roku as the role's scope expands.

• Use AI coding agents and related tools to explore the SDK codebases, understand behaviour and accelerate quality work.
• Use product, technical, integration and release risk to identify the highest-value quality improvements.
• Design, build and maintain useful unit and component tests for SDK behaviour.
• Design, build and maintain integration tests covering SDK interaction with Storyteller services and APIs.
• Put automated tests into active CI and release workflows, with failures that are clear and actionable.
• Prove that tests detect meaningful breakage rather than merely producing passing output.
• Investigate bugs using code, logs, APIs, test results and product behaviour.
• Where appropriate, follow a well-understood issue through to a bounded production fix.
• Work with builders to improve testability and prevent repeated classes of defects.
• Turn repeated investigation or testing work into reusable AI workflows, tools, checks or test assets.
• Communicate clearly in Slack and other team systems: state the evidence, impact, current understanding, owner and next action.
• Contribute useful AI-assisted engineering practices to the wider SDK team while remaining primarily accountable for quality outcomes.

• Use AI coding agents and related tools to explore the SDK codebases, understand behaviour and accelerate quality work.
• Use product, technical, integration and release risk to identify the highest-value quality improvements.
• Design, build and maintain useful unit and component tests for SDK behaviour.
• Design, build and maintain integration tests covering SDK interaction with Storyteller services and APIs.
• Put automated tests into active CI and release workflows, with failures that are clear and actionable.
• Prove that tests detect meaningful breakage rather than merely producing passing output.
• Investigate bugs using code, logs, APIs, test results and product behaviour.
• Work with builders to improve testability and prevent repeated classes of defects.
• Communicate clearly in Slack and other team systems: state the evidence, impact, current understanding, owner and next action.
• Contribute useful AI-assisted engineering practices to the wider SDK team while remaining primarily accountable for quality outcomes.

Chief Operating Officer

• Own the company's operations across all products
• Turn how we work into something real
• Define clear roles, responsibilities, teams and processes
• Manage hiring at pace high bar
• Own costs across SaaS, AI and cloud
• Ensure high delivery quality for client moments
• Drive internal operations using AI and automation
• Spot and define missing roles or processes

• Own how the company operates across all products
• Define and implement clear roles, responsibilities, teams and processes
• Hire and build strong teams that can manage briefs efficiently
• Ensure financial oversight and management of SaaS, AI, and cloud expenditures

Technical Account Manager

• Drive the account forward daily
• Pull together product, engineering, delivery, and operations
• Ensure quality and substance of what is shipped
• Be the client’s main point of contact
• Turn client requests into clear priorities
• Own account planning, renewals, and expansions
• Handle incidents and escalations calmly
• Use the right tools to enhance efficiency

Technical Account Manager – SaaS

Product Operations

• Drive the account forward daily and manage project progress
• Collaborate with product, engineering, delivery, and operations teams
• Ensure quality in client deliverables and manage client expectations
• Handle incidents and escalations calmly and effectively

Product Operations Manager – SaaS

• Drive the account forward every day
• Pull together product, engineering, delivery and operations
• Be the client’s main point of contact
• Own account planning, renewals, expansions
• Handle incidents and escalations calmly
• Use the right tools to move faster

Client Delivery, Product Operations Manager – SaaS

• Drive the account forward daily, spotting needs and addressing them proactively
• Pull together product, engineering, delivery, and operations teams for project completion
• Act as the main point of contact for the client
• Turn client requests into clear priorities and next steps
• Own account planning, renewals, and expansions

General

• Drive the account forward daily
• Pull together product, engineering, and delivery teams
• Ensure quality and substance in shipments to the client
• Be the main point of contact for daily requests
• Own account planning and client reporting
• Handle incidents calmly and drive resolutions

Delivery Lead

Client Partner

• Drive the account forward every day and handle the client’s needs proactively.
• Collaborate with product, engineering, delivery, and operations teams.
• Ensure quality in deliverables to the client and manage client communications.
• Own account planning, client reporting, and handle incidents or escalations as they arise.
• Use tools to move faster and document account activities.