Technical Account Manager – SaaS

Storyteller

Technical Account Manager managing enterprise clients for a B2B SaaS platform focused on sports. Collaborating across teams to deliver client results in a fully remote role.

Posted 7/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing enterprise client relationships, ensuring quality delivery, and effectively prioritizing client needs. Strong communication and collaboration skills are essential for driving account success and handling escalations.

Highest-signal resume keywords

Enterprise Client Relationship ManagementAccount PlanningCritical ThinkingSharp Communication SkillsProactive Work Style

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Proactive Work StyleCritical ThinkingSharp Communication SkillsCalm Incident HandlingCollaboration Across Teams

Tools & Technologies

Efficiency Tools

Industry Keywords

Account ManagementClient EngagementRenewalsExpansionsBasketball Interest

About the role

Key responsibilities & impact

Drive the account forward daily
Pull together product, engineering, delivery, and operations
Ensure quality and substance of what is shipped
Be the client’s main point of contact
Turn client requests into clear priorities
Own account planning, renewals, and expansions
Handle incidents and escalations calmly
Use the right tools to enhance efficiency

Requirements

What you’ll need

3+ years managing enterprise client relationships
Ability to work US Eastern Time hours
Genuine interest in basketball
Proactive and independent work style
Critical thinking about client needs
Comfortable collaborating across teams without formal authority
Sharp communication skills

Benefits

Comp & perks

33 Days Paid Leave