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Product Operations Manager – SaaS
StorytellerProduct Operations Manager driving account for a high growth B2B SaaS platform. Supporting major sports clients while working in collaboration with cross-functional teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management skills while effectively collaborating with cross-functional teams to ensure high-quality client deliverables. Proficient in managing enterprise client relationships with a focus on critical thinking and proactive problem-solving.
Highest-signal resume keywords
Enterprise Client Relationship ManagementProject ManagementCritical ThinkingProactive Work EthicSports Industry Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CollaborationCalm Incident ManagementClient Expectation Management
Industry Keywords
BasketballSports Industry
About the role
Key responsibilities & impact- Drive the account forward daily and manage project progress
- Collaborate with product, engineering, delivery, and operations teams
- Ensure quality in client deliverables and manage client expectations
- Handle incidents and escalations calmly and effectively
Requirements
What you’ll need- 3+ years managing enterprise client relationships
- Ability to work proactively and independently
- Critical thinking about client needs and requests
- Familiarity with basketball and sports industry
Benefits
Comp & perks- 33 Days Paid Leave
- Opportunity to work close to major basketball and sports clients
- Modern tooling environment with thoughtful use of AI to improve team performance