Stord

General Manager – Central

Stord

full-time

Posted on:

Location Type: Hybrid

Location: Kentucky, Utah • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Prepare and own P&L for the AOR.
  • Develop and implement operational strategies that enhance efficiency, reduce cost, and improve customer satisfaction across all fulfillment centers within the AOR.
  • Regularly monitor and report on key operational metrics, identifying areas for improvement and implementing solutions.
  • Partner with Talent Acquisition on recruiting and strategic labor planning efforts
  • Manage the operational budget for the AOR, ensuring effective resource allocation, cost control, and profitability.
  • Develop and deliver comprehensive peak season strategies.
  • Collaborate cross-functionally to deliver an unmatched customer experience.
  • Build a culture and develop leaders by inspiring and empowering managers and embodying Stord’s core values.
  • Responsible for the overall direction, coordination, and evaluation of the talent in AOR
  • Lead, mentor, and develop a team of Site Leaders and Operations Managers, ensuring alignment with company values, mission, and objectives.
  • Ensure the safety and security of both staff and inventory by identifying potential risks and implementing measures to mitigate them.

Requirements

  • Bachelor’s degree in engineering, Supply Chain, Operations Management, or a related field
  • 8+ years of management experience in high velocity omni-channel fulfillment operations, with a proven track record of managing multiple facilities or operations with superior outcomes.
  • Experience leading teams of 200+ people, including salaried employees, with a demonstrated history of leadership capabilities and an ability to motivate/develop teams.
  • Experience with Lean and Six Sigma methodologies
  • Experience developing and owning P&L across multiple fulfillment/distribution centers.
  • Experience monitoring financial performance within a fulfillment center/distribution center, including cost per order, cost per unit, throughput, orders per hour, and more.
  • Excellent verbal and written communication skills, including experience presenting to executives on operational performance.
Benefits
  • Relocation is available for this role

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
P&L managementoperational strategieskey operational metricsbudget managementLean methodologySix Sigma methodologyfinancial performance monitoringcost controlresource allocationcustomer satisfaction improvement
Soft skills
leadershipteam developmentmentoringcross-functional collaborationcommunicationinspiringempoweringrisk identificationproblem-solvingstrategic planning
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