Team Lead, Operations
Stolt-Nielsen Limited
full-time
Posted on:
Location: 🇸🇮 Slovenia
Visit company websiteJob Level
Senior
Tech Stack
PMP
About the role
- Lead with exceptional communication, problem-solving, and organizational skills in a dynamic and French-speaking team.
- Champion a customer-centric approach, ensuring efficient handling of operational activities with a focus on meticulous quality control in import and export processes.
- Work closely with the Operations Manager to enhance operational efficiency and serve as the main point of contact for operations coordinators during escalations.
- Plan, oversee, and execute day-to-day operations, ensuring maximum efficiency and task allocation.
- Monitor team performance against KPIs, addressing improvement areas and implementing corrective actions.
- Maintain updated standard operating procedures, customer playbooks, and process documentation.
- Conduct regular team meetings to set goals, provide constructive feedback, and drive continuous improvement.
- Train and onboard new employees, supporting their adaptation to processes and customer-specific requirements.
- Uphold compliance with industry regulations and act as the escalation point for operational and safety concerns.
Requirements
- 2-3 years of experience in a similar logistics/leadership role.
- Fluency in English and in French is required.
- Proven knowledge of the logistics industry and transportation networks within the relevant region.
- Experience in process improvement methodologies like PMP, Six Sigma, or Lean is preferred.
- Strong leadership skills, fostering collaboration and driving teams to achieve KPIs.
- Excellent communication and interpersonal skills for effective coordination with internal and external stakeholders.