Stitch Fix

Operations

• Serve as a critical part in operating a business; develop and execute merchandising strategies to maximize departmental opportunities and reach financial and client goals
• Drive seasonal line plans across all brands/partners
• Work collaboratively with the Buying team to ensure cohesiveness of total product assortment; aid in the selection of merchandise based on client preferences, market trends, and company goals
• Support the buying process by conducting research on product availability, pricing, and vendor relationships
• Build and maintain strong partnerships with cross-functional team members and vendors, both new and existing
• Work closely with cross-functional teams such as Planning, Styling, and Marketing to align strategies and ensure a cohesive customer experience
• Monitor and analyze inventory levels, sales data, and demand forecasts to ensure optimal stock levels and product assortment
• Stay up-to-date with industry trends, competitor activities, and client preferences to inform buying decisions that are appropriate for Stitch Fix clients
• Conduct regular market research and competitive analysis to identify new opportunities and potential risks
• Assist in analyzing sales data and client feedback on an ongoing basis (i.e weekly, monthly, quarterly hindsights) to provide insights and inform strategies for future assortments.
• Partner with Planning counterparts to actively and responsibly manage open to buy budget and coordinate purchase orders, deliveries, and replenishment strategies.
• Own strategic management of the vendor matrix, identifying core competencies to maximize product opportunities and reach financial goals
• Collaborate with vendors and suppliers to ensure timely delivery of products, resolve any issues, and maintain positive relationships.
• Assist in negotiating terms, contracts, and pricing with suppliers to optimize profitability and product quality.
• Participate in meetings, contribute to team discussions, and provide input on product assortment and promotions

Assistant Buyer, Women's Woven Tops

Product Manager

• Define and drive the Outfitting product strategy
• Lead profile evolution & experience integration
• Shape the evolved algorithms product strategy
• Collaborate across the ecosystem to ensure alignment

Product Manager, Outfitting – Evolved Algos

Brand Manager

• Partner with LT on the Private Brands matrix for Womens ensuring compelling reason for being for each and strong product/market fit for the Stitch Fix client
• Build and maintain clear and compelling brand briefs that bring each brand to life for internal and external partners
• Maintain a strong pulse on the competitive landscape and present out new brand opportunities based on analysis
• Lead brand asset build-outs in partnership with Creative team and Vendor partners - packaging, branded trims, etc
• Be the creative brand strategist and voice to continually optimize the Brands’ point of view and value-proposition for the client
• Maintain a strong understanding on business trends to ensure Private Brands is delivering “better than” financial and client outcomes with newness & variety in commercial trend and style solutions
• Partner with Trend Manager to concept seasonal trends, product strategies, big ideas, color concepts
• Partner with Material Manager to map fabric concepts by Brand and identify whitespace opportunities for development
• Manage rotating design resources to build seasonal design assets including, but not limited to, color palettes, art concepts, style and color assortment libraries
• Own concepting style level brand assortments that build on client-right newness, commercial trend, and data-driven decision-making
• Partner with Womens Merchandising Manager on Market-driven assortment that compliment in-house Private Brands product creation
• Partner with Materials, Sourcing, Technical Design, and Quality to ensure vendor strategies uphold and advance commitments to best-in-class fit, quality, responsible sourcing, and sustainability
• Lead on-product-marketing with coordination cross-functionally on Name+Claim, copy, and packaging
• Manage creative point-of-view for Private Brands collaboration capsules, partnering with Trend, Marketing, Comms, Merchandising Manager, and Strategy to bring partnerships to life
• Educate company and cross functional partners on our brands, with focus on quarterly Stylist Training, All Hands, BoD Meetings, and ad-hoc opportunities
• Leverage data and deep understanding of client to drive decision-making and strategy evolution
• Serve as the centralized Private Brands expert and amplify category or LOB specific strategies to drive holistic Private Brands leverage

Brand Manager – Women's Private Brands

Product Designer

• Design timely, personalized engagement moments that guide clients back into the experience.
• Create clear, trustworthy UX for incentives, offers, and promotions.
• Craft behavior-aware journeys across app, web, email, and notifications.
• Prototype quickly (lo-fi to polished) to validate ideas and move fast.
• Contribute patterns and components to our design system for dynamic, personalized content.
• Translate behavioral and data insights into intuitive client-facing experiences.
• Collaborate closely with Product, Engineering, Marketing, Merch, and Data Science.
• Use experimentation and measurement to guide decisions and refine designs.
• Lead or support cross-functional workshops that drive alignment and new ideas.
• Help drive meaningful improvements in client engagement and retention.

Lead Product Designer

Full-stack Engineer

• Own end-to-end management of Growth Marketing tracking via Google Tag Manager (GTM)
• Support both client-side GTM (data layer + tagging) and server-side GTM (server integration + API calls).
• Implement, QA, and optimize tags, triggers, and variables.
• Collaborate with engineering to manage and QA data layer payloads.
• Troubleshoot and resolve data discrepancies between GTM, analytics, CDP, and ad platforms.
• Own app tracking, including signal instrumentation and QA – a key enabler as we prioritize app growth.
• Maintain and improve the data architecture of our CDP (Blueshift) to unlock richer personalization and efficient operations.
• Partner with engineering, product, and channel owners to deliver high-impact initiatives on the MarTech roadmap.
• Partner with product and brand marketing to holistically support new feature launches.
• Configure and manage audience segmentation and activation across CDP, LiveRamp, and ad platforms.
• Work closely with BI/Analytics to ensure clean data pipelines powering dashboards and reporting.
• Support campaign measurement and attribution, ensuring marketing teams have trusted and actionable data.
• Optimize ad trafficking and launch processes to accelerate paid marketing velocity.
• Partner with Legal and Security teams on consent management and data governance (e.g., CCPA compliance).
• Stay up to date on AI, personalization, privacy, MarTech, and AdTech trends to advise and evolve our ecosystem.

MarTech Lead

Growth Marketing

• As a Growth Marketing Lead, you will help shape strategy and lead execution across a range of channels, with a focus on testing & scaling new opportunities.
• You will manage multiple distinct channels and analyze their performance to inform investment decisions.
• Channels managed by the team include: Linear TV, OTT/CTV, Streaming Audio, Podcast, Direct Mail, OOH, Content Partnerships, Newsletters, and Programmatic Video (OLV/CTV).
• You will set channel vision and partner closely with Brand/Integrated Marketing, Data Science, and Creative to develop audience and creative strategies, ensuring campaigns align with broader business objectives.
• You’ll be expected to push boundaries, propose and test new ideas, and establish best practices that fuel future success.

Growth Marketing Lead, Offline Media

Engineering Manager

• Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI.
• Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics.
• Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work.
• Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.).
• Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders—from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS—to solve complex data and business challenges at scale.
• Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners.

Senior Engineering Manager – Data and Insights, Business Systems

• help shape the future of Stitch Fix's payments systems
• plan, build, and maintain features and software
• collaborate with a distributed team
• provide technical leadership, mentorship, and feedback

Lead Full Stack Software Engineer – Payments

Client Services Representative

• Identify and analyze trends to drive continuous improvement among external agents.
• Provide 1:1 coaching to BPO agents & BPO Team Leads.
• Own the development and maintenance of Standard Operating Procedures (SOPs).
• Serve as a BPO advocate by facilitating communication and support.
• Act as a resident process expert and consult on cross-functional projects.
• Partner closely with the Performance Excellence team to evaluate BPO team improvements and strategies.

Client Support Associate

People Operations

• You will serve as the senior People & Culture leader supporting both Technology (e.g., Engineering, Product) and Corporate (e.g., Marketing, Merchandising) functions.
• Your time will be equally divided between both areas, supporting executive leadership with people strategy, leading a team of People Business Partners, and personally executing high-priority initiatives.
• This role plays an integral role in the health and success of the organization by collaborating with key cross functional business leaders to identify, develop, and implement strategies that meet the needs of the business.
• This includes developing a deep understanding of the functional goals and business, ensuring that the function has the right talent, structure, culture and processes in place to drive and sustain impact.
• You will also coach and guide your team while remaining close enough to the work to step in directly when needed.
• In this position, you will lead teams in solving complex organizational challenges through people-related solutions.
• This will require you to think big picture, use data continually to guide your work, be comfortable challenging convention, and in some cases, reinvent how work is done.
• You will also work in close partnership with the Talent, Learning and Development, and Total Rewards/Operations leaders on the People and Culture team to develop these strategies.

People and Culture BP Manager

Program Manager

• Oversee execution of key P&C initiatives
• Manage detailed project plans and track progress
• Ensure deliverables are met on time and within scope
• Partner closely with People Leadership Team and cross-functional teams

Program Manager, People Programs

• Serve as the technical leader for a high-impact team
• Collaborate with marketing stakeholders and cross-functional partners
• Provide technical leadership, mentorship, and code reviews
• Help direct the team’s investment in impactful directions

Principal Engineer, CRM – MarTech

• Support the Merch Enablement team in coordinating timelines and trainings for the rollout of our technical initiatives, organize product attribution requests and updates, and assist in implementing improvements to our ways of working for the Merchandising teams.
• In partnership with Product and Merch SMEs, create training materials in various modes (guides, videos, decks, etc.) to transition remote teams to new tools and workflows.
• Develop relationships with all merchandising teams and business partners to serve as a point of contact during implementation and deployment of new tools.
• Communicate effectively with merch teams to identify needs and evaluate alternative processes/solutions. Solicit feedback to engage in improving processes.
• Create compelling communication and training to adoption of innovations, and to ensure that all Merchandising teams are aligned with key milestone dates and launch schedules.
• Help identify and evaluate risks and dependencies associated with project activities and take appropriate action to escalate them. Drive for clarity to keep teams moving forward.
• Ensure successful implementation of new tools and processes by preparing documents, building online knowledge bases, and facilitating or scheduling training that impacts the greater Merch team. Be a champion for the “why”, sharing the business impact driving the need for change.
• Take a macro company perspective and gather input and ensure feedback across levels from Buying Coordinator to VPs; functions including Buying, Planning, Allocation, Revenue & Margin Management, Sourcing, Brand Management and Technical Design; business lines across Women’s, Men’s, and Kids; and technical partners in Product, Engineering and Data Science to drive process & systems efficiencies.
• Support various Merchandising working groups that enable the development of best in class Merchandising tools and algorithms to drive key results across business lines.
• Drive standardization in process and system alignment across the company in various departments serving different clients and at different stages in maturity/growth.
• Engage with Data Science, Product and Engineering teams to be a strong thought partner.
• Support the centralization, training, and communication of feature updates and releases for internal algorithmic and technical tools widely used across all merch teams.

Merchandising Operations Lead

Data Scientist

• Design, implement, and validate improvements to inventory management for client satisfaction
• Build relationships with stakeholders across product, engineering, finance, and operations
• Collaborate on analytical questions using data science techniques
• Use decision-modeling frameworks to guide decision-making
• Build tools and dashboards to support data-driven decision-making
• Identify unaddressed problems and offer new solutions

Machine Learning Data Scientist – Logistics Algorithms

Bookkeeper

• Manage all aspects of the payroll processing for over 4,000 US employees
• Serve as a key contributor to a high-growth environment
• Strengthen understanding of both operational and technical payroll processes
• Report into Finance department and work closely with People & Culture team, HRIS team, and Accounting team
• Partner with People & Culture team to develop payroll best practices, guidelines, and procedures
• Understand payroll strategies and deliver recommendations for improving payroll processes
• Monitor deliverables, SLAs, and team performance
• Act as the bridge of communication between business stakeholders internally and externally
• Support SOX key controls
• Collaborate with various organizations within the Company to support payroll process and drive efficiencies and accuracy

Payroll Manager

Customer Success Manager

• support execution of CRM campaigns across Email, Push, SMS.
• assist in the maintenance of existing Lifecycles and the creation of new ones.
• own campaign QA and daily campaign scheduling to ensure timely, accurate delivery.
• assist in weekly and monthly reporting, helping track performance and insights.
• shadow strategic ideation for Batch, Transactional, and Lifecycle campaigns.
• build relationships and collaborate with other teams across the organization

CRM Coordinator

Analyst

• Fully own the chargeback program with an annual revenue of roughly $4M and over 500+ vendors
• work cross-functionally with Buying, AP, and warehouses to ensure the chargeback process is effective
• independently drive chargeback data gathering and scrubbing, ensuring accuracy of chargeback invoices

Chargeback Analyst

Copywriter

• Craft engaging and on-brand Growth copy across all channels
• Collaborate with designers and marketing partners to create content across a variety of platforms
• Write engaging, strategic, conversion-oriented copy
• Participate in brainstorm/concept meetings
• Consistently be proactive and resourceful to find information and solutions
• Work in close-knit partnership with Design and Marketing teams
• Handle multiple projects at a time and meet deadlines

Software Engineer

• Define and lead engineering vision, strategy, and execution for client-facing platforms
• Drive engineering excellence across web, mobile, and stylist-facing platforms while building scalable, resilient systems
• Modernize and strengthen the technology foundation by retiring brittle legacy services and improving reliability, monitoring, and observability
• Build and develop a high-performance engineering organization with top talent in full-stack, platform, and AI engineering
• Collaborate with Product and Design to deliver high-quality, innovative client and stylist experiences at speed and scale
• Partner with Data Science & Algos to translate ML/GenAI capabilities into production-grade features
• Operationalize Generative AI by building the technical productization layer to make models safe, scalable, and performant
• Balance speed of innovation with platform stability and align engineering efforts to business priorities

VP, Client Experience Engineering

• Lead and execute CRM initiatives across Lifecycle, Transactional and Batch programs, including highly personalized, scalable campaigns.
• Support and evolve Lifecycle strategies, building and optimizing robust programs for millions of clients.
• Leverage analytics to measure campaign performance, identify opportunities and drive data-informed decisions.
• Drive measurable improvements in customer engagement, loyalty, decreased churn and increased reactivation rates.
• Own end-to-end execution of campaigns, monitoring results and adapting programs as necessary.
• Support a strong content strategy into all communications that puts Stylists at the forefront.
• Contribute to CRM innovation, implementing new processes, tools, and ideas that enhance the customer experience and drive business outcomes.
• Create and share high-level reporting and insights for leadership across the organization.
• Collaborate closely with Creative, Data Science, Client Experience and Engineering teams; manage multi-channel communications (Email, App Push, Direct Mail, SMS, Packaging Inserts).

Associate, CRM

Accounts Payable

• Lead critical facets of the end-to-end AP lifecycle—including Inventory, Non-Inventory, T&E, and Vendor Management.
• Ensure timely, accurate, and compliant payables operations while supporting broader strategic finance goals.
• Support the development of a team of AP Processors, Coordinators, and Analysts, overseeing daily operations and driving a culture of excellence, ownership, and continuous improvement.
• Supervise, coach, and mentor a high-performing AP team—providing training, support, and regular feedback.
• Serve as the go-to resource for process guidance and escalated issues, ensuring consistent execution and efficient workflows across the team.
• Partner with technical teams to identify and resolve system-related issues including supplier and banking setups, EDI integrations, and ERP functionality.
• Ensure all processes adhere to SOX compliance and internal control requirements.
• Collaborate with cross-functional partners (VOPs, Procurement, SOX, Accounting, Merch) to resolve discrepancies and manage approvals for transactions outside standard thresholds.
• Maintain and improve AP policies and procedures, contributing to a scalable, efficient, and compliant operational environment.
• Create, document, and maintain end-to-end AP policies and procedures, recommending process enhancements that support business continuity and operational efficiency.
• Participate in and lead UAT efforts for AP-related system changes or upgrades, validating functionality and identifying improvement opportunities.
• Review AP aging and outstanding balances in coordination with disbursement schedules to optimize cash flow planning and prioritization.
• Generate actionable reports and provide analytical insights to support data-driven decision-making and continuous process improvement.
• Partner with the AP Manager or Director on strategic planning, hiring support, performance management, and execution of broader finance initiatives.

Accounts Payable Supervisor

• Design, implement, and validate improvements to the way inventory surfaces to clients, improving matching of finite assortment to client demand
• Use decision-modeling frameworks such as simulations, optimization models, and A/B testing to assess outcomes and guide decision-making
• Build tools and dashboards to support data-driven decision-making and empower non-technical stakeholders
• Build key relationships with stakeholders across product, engineering, finance, and operations
• Identify unaddressed problems and propose improved solutions
• Work with small agile team and with the larger Algorithms team to deliver impact