Stitch Fix

Program Manager

• Oversee execution of key P&C initiatives
• Manage detailed project plans and track progress
• Ensure deliverables are met on time and within scope
• Partner closely with People Leadership Team and cross-functional teams

Program Manager, People Programs

Full-stack Engineer

• Serve as the technical leader for a high-impact team
• Collaborate with marketing stakeholders and cross-functional partners
• Provide technical leadership, mentorship, and code reviews
• Help direct the team’s investment in impactful directions

Principal Engineer, CRM – MarTech

Operations

• Support the Merch Enablement team in coordinating timelines and trainings for the rollout of our technical initiatives, organize product attribution requests and updates, and assist in implementing improvements to our ways of working for the Merchandising teams.
• In partnership with Product and Merch SMEs, create training materials in various modes (guides, videos, decks, etc.) to transition remote teams to new tools and workflows.
• Develop relationships with all merchandising teams and business partners to serve as a point of contact during implementation and deployment of new tools.
• Communicate effectively with merch teams to identify needs and evaluate alternative processes/solutions. Solicit feedback to engage in improving processes.
• Create compelling communication and training to adoption of innovations, and to ensure that all Merchandising teams are aligned with key milestone dates and launch schedules.
• Help identify and evaluate risks and dependencies associated with project activities and take appropriate action to escalate them. Drive for clarity to keep teams moving forward.
• Ensure successful implementation of new tools and processes by preparing documents, building online knowledge bases, and facilitating or scheduling training that impacts the greater Merch team. Be a champion for the “why”, sharing the business impact driving the need for change.
• Take a macro company perspective and gather input and ensure feedback across levels from Buying Coordinator to VPs; functions including Buying, Planning, Allocation, Revenue & Margin Management, Sourcing, Brand Management and Technical Design; business lines across Women’s, Men’s, and Kids; and technical partners in Product, Engineering and Data Science to drive process & systems efficiencies.
• Support various Merchandising working groups that enable the development of best in class Merchandising tools and algorithms to drive key results across business lines.
• Drive standardization in process and system alignment across the company in various departments serving different clients and at different stages in maturity/growth.
• Engage with Data Science, Product and Engineering teams to be a strong thought partner.
• Support the centralization, training, and communication of feature updates and releases for internal algorithmic and technical tools widely used across all merch teams.

Merchandising Operations Lead

Data Scientist

• Design, implement, and validate improvements to inventory management for client satisfaction
• Build relationships with stakeholders across product, engineering, finance, and operations
• Collaborate on analytical questions using data science techniques
• Use decision-modeling frameworks to guide decision-making
• Build tools and dashboards to support data-driven decision-making
• Identify unaddressed problems and offer new solutions

Machine Learning Data Scientist – Logistics Algorithms

Bookkeeper

• Manage all aspects of the payroll processing for over 4,000 US employees
• Serve as a key contributor to a high-growth environment
• Strengthen understanding of both operational and technical payroll processes
• Report into Finance department and work closely with People & Culture team, HRIS team, and Accounting team
• Partner with People & Culture team to develop payroll best practices, guidelines, and procedures
• Understand payroll strategies and deliver recommendations for improving payroll processes
• Monitor deliverables, SLAs, and team performance
• Act as the bridge of communication between business stakeholders internally and externally
• Support SOX key controls
• Collaborate with various organizations within the Company to support payroll process and drive efficiencies and accuracy

Payroll Manager

Customer Success Manager

• support execution of CRM campaigns across Email, Push, SMS.
• assist in the maintenance of existing Lifecycles and the creation of new ones.
• own campaign QA and daily campaign scheduling to ensure timely, accurate delivery.
• assist in weekly and monthly reporting, helping track performance and insights.
• shadow strategic ideation for Batch, Transactional, and Lifecycle campaigns.
• build relationships and collaborate with other teams across the organization

CRM Coordinator

Analyst

• Fully own the chargeback program with an annual revenue of roughly $4M and over 500+ vendors
• work cross-functionally with Buying, AP, and warehouses to ensure the chargeback process is effective
• independently drive chargeback data gathering and scrubbing, ensuring accuracy of chargeback invoices

Chargeback Analyst

Copywriter

• Craft engaging and on-brand Growth copy across all channels
• Collaborate with designers and marketing partners to create content across a variety of platforms
• Write engaging, strategic, conversion-oriented copy
• Participate in brainstorm/concept meetings
• Consistently be proactive and resourceful to find information and solutions
• Work in close-knit partnership with Design and Marketing teams
• Handle multiple projects at a time and meet deadlines

Software Engineer

• Define and lead engineering vision, strategy, and execution for client-facing platforms
• Drive engineering excellence across web, mobile, and stylist-facing platforms while building scalable, resilient systems
• Modernize and strengthen the technology foundation by retiring brittle legacy services and improving reliability, monitoring, and observability
• Build and develop a high-performance engineering organization with top talent in full-stack, platform, and AI engineering
• Collaborate with Product and Design to deliver high-quality, innovative client and stylist experiences at speed and scale
• Partner with Data Science & Algos to translate ML/GenAI capabilities into production-grade features
• Operationalize Generative AI by building the technical productization layer to make models safe, scalable, and performant
• Balance speed of innovation with platform stability and align engineering efforts to business priorities

VP, Client Experience Engineering

• Lead and execute CRM initiatives across Lifecycle, Transactional and Batch programs, including highly personalized, scalable campaigns.
• Support and evolve Lifecycle strategies, building and optimizing robust programs for millions of clients.
• Leverage analytics to measure campaign performance, identify opportunities and drive data-informed decisions.
• Drive measurable improvements in customer engagement, loyalty, decreased churn and increased reactivation rates.
• Own end-to-end execution of campaigns, monitoring results and adapting programs as necessary.
• Support a strong content strategy into all communications that puts Stylists at the forefront.
• Contribute to CRM innovation, implementing new processes, tools, and ideas that enhance the customer experience and drive business outcomes.
• Create and share high-level reporting and insights for leadership across the organization.
• Collaborate closely with Creative, Data Science, Client Experience and Engineering teams; manage multi-channel communications (Email, App Push, Direct Mail, SMS, Packaging Inserts).

Associate, CRM

Accounts Payable

• Lead critical facets of the end-to-end AP lifecycle—including Inventory, Non-Inventory, T&E, and Vendor Management.
• Ensure timely, accurate, and compliant payables operations while supporting broader strategic finance goals.
• Support the development of a team of AP Processors, Coordinators, and Analysts, overseeing daily operations and driving a culture of excellence, ownership, and continuous improvement.
• Supervise, coach, and mentor a high-performing AP team—providing training, support, and regular feedback.
• Serve as the go-to resource for process guidance and escalated issues, ensuring consistent execution and efficient workflows across the team.
• Partner with technical teams to identify and resolve system-related issues including supplier and banking setups, EDI integrations, and ERP functionality.
• Ensure all processes adhere to SOX compliance and internal control requirements.
• Collaborate with cross-functional partners (VOPs, Procurement, SOX, Accounting, Merch) to resolve discrepancies and manage approvals for transactions outside standard thresholds.
• Maintain and improve AP policies and procedures, contributing to a scalable, efficient, and compliant operational environment.
• Create, document, and maintain end-to-end AP policies and procedures, recommending process enhancements that support business continuity and operational efficiency.
• Participate in and lead UAT efforts for AP-related system changes or upgrades, validating functionality and identifying improvement opportunities.
• Review AP aging and outstanding balances in coordination with disbursement schedules to optimize cash flow planning and prioritization.
• Generate actionable reports and provide analytical insights to support data-driven decision-making and continuous process improvement.
• Partner with the AP Manager or Director on strategic planning, hiring support, performance management, and execution of broader finance initiatives.

Accounts Payable Supervisor

• Design, implement, and validate improvements to the way inventory surfaces to clients, improving matching of finite assortment to client demand
• Use decision-modeling frameworks such as simulations, optimization models, and A/B testing to assess outcomes and guide decision-making
• Build tools and dashboards to support data-driven decision-making and empower non-technical stakeholders
• Build key relationships with stakeholders across product, engineering, finance, and operations
• Identify unaddressed problems and propose improved solutions
• Work with small agile team and with the larger Algorithms team to deliver impact